richmond.edu blackboard

Students showing in dropped courses

We are aware of students being in Blackboard courses that they have either dropped or not registered for and are attempting to address the issue. Please let us know if you are impacted by this at [email protected] and it is not addressed by the end of the day.

Faculty Blackboard Updates

As you begin the Fall 2018 semester, here are some important updates to Blackboard we’d like to share with you.

Problem seeing document in Blackboard Grade Center

The Univeristy of Richmond updated to the New Box View service over winter break. A problem viewing documents as arisen so when a user goes into the Inline Grading interface within Blackboard Learn the New Box View service does not load. Instead the user sees a blank space in place of the iframe containing the New Box View service.

Browsers and Blackboard

If you are having a problem logging into Blackboard or seeing Blackboard at all, there are few things you can do to help alleviate the problem.

Inline Grading Change in Blackboard

After the maintenance down time on December 29th, the following change will be reflected in the inline grading feature in Blackboard.

Transition timing

During this time between December 29, 2017 and January 15, 2018, the Crocodoc service and ability to view previously annotated documents within a browser won’t be available but the rest of Blackboard will function properly. The document viewing capabilities are the only feature affected during the transition.

Make the transition

We understand that may have come to rely on Crocodoc when they do inline grading in Blackboard. After we upgrade, the transition to the new Box View will be as seamless as possible. Crocodoc will not be available for a few minutes and then New Box View replaces Crocodoc in the affected course grading areas.