Have you restarted your computer lately?
Many simple issues can be resolved by restarting your computer. RCPS recommends that your restart your computer 1-2 times a week at a minimum.
Student account usernames
RCPS student computer user accounts follow the following format: First Initial -Last Name -Last 4 digits of student number Example: Student name of Jane Doe with the last four digits of her student number 1234 would be: jdoe1234
Troubleshooting Connecting to the RCPS VPN
In order to install textbooks and software from the software center, students need to be connected to the RCPS VPN. We are also able to provide remote support and send critical security updates to your student computer when connected are connected to the VPN.
Setting up and logging into student accounts
This document will also guide you through the setup of your Adobe Creative Cloud, OneDrive, and MS Office accounts as well as setting up a home printer.
Technical Support Request
Need a repair or can’t figure something out? You can request help with a laptop or technical issue by either calling our emailing us.
Instructional Support Help
If you have questions about instructional or online course content please contact your teacher directly.
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