Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
Enable Third-Party Cookies Third-party cookies are enabled by default on all supported browsers. If you are experiencing issues staying logged in to Blackboard, please review your browser settings to make sure third-party cookies are allowed.May 28, 2021
Make sure the user has the most up to date version of their internet browser. Advise your users to deactivate browser add-ons and see if that fixes their issue. Clear browser cache and refresh browser. Clearing the browser cache allows Collaborate to download the necessary components again to run a session.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
Install app and log inFrom your tablet or phone, access the appropriate app store. ... If necessary, search for Blackboard.Install the Blackboard app on your mobile device.Open the Blackboard app and search for the full name of your school. ... Log in with your Blackboard Learn username and password.
To access Blackboard Learn, first make sure you are using the recommended browser, Google Chrome or Mozilla FireFox.Go to the Blackboard Learn site.Enter your username and password. Your username is your 8-digit NWTC ID number. Your password is the password that you created upon registration.
If your password suddenly stopped working in Blackboard and you are positive that you are typing the username and password correctly, the problem is most likely caused by an expired password.Aug 21, 2019
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.
A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!