General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Blackboard doesn't have email support.
Blackboard support is available 24 hours a day, 7 days a week.Mar 13, 2018
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Monitor chat to see if someone is about to ask a question or make a comment. Open the Collaborate panel and select Open Chat. You can also supervise all private chats.
Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...
Access your messagesFrom the Blackboard Communications HQ interface menu, select Messages > Inbox.Select the Subject to open a specific message. You can view the detailed date, time, and address that sent the message if you select Show Delivery Details. You can also Remove the message when finished.
The colors map to these percentages: > 90% = green. 89–80% = yellow/green. 79–70% = yellow.
You can access my.waketech.edu directly by going to the web address my.waketech.edu. You can access the student portal from the Wake Tech home page at www.waketech.edu. On the top right-hand side of home page, click on the myWAKETECH link to go to the student portal.
Tests in Blackboard may be set to close automatically when the time limit is reached. If not, be aware that exceeding the time limit may result in a grade of zero for the test.