(888) 599-2720General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Support. For assistance getting started with an online course and technical support contact the EPCC Blackboard Helpdesk available 24/7 (Toll Free) or visit Distance Learning Support Services.
To send an email inside of Blackboard:Select one or more Recipients, and then use the right arrow button to transfer to the name to the Selected column.Enter a Subject for your email message.Type your message.Click Attach a File to browse for files from your computer. ... Click Submit to send your message.
Create a support case ticketLogin to Behind the Blackboard.Select Create a case under the Support section.Fill in the required form information, being as specific as possible. ... Type the issue in the Subject/Error Message text box.Type a detailed description of the issue or error message in the Description text box.More items...
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Open the Collaborate panel and select Open Chat. You can also supervise all private chats. If you want to supervise private chats or allow participants to only chat with moderators, you must select each option in Session Settings BEFORE the session starts.
Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...
0:093:35Gmail: Sending Email - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can just start typing their name and it will appear below. Then. You can press the Enter key orMoreYou can just start typing their name and it will appear below. Then. You can press the Enter key or the tab key to add the person. You can add a lot of email addresses really quickly this way.
How do I send an email using Blackboard Ultra?Click Messages in the left navigation bar.Click the Plus Sign next to the course.For Recipients, type All Course Members.Click the box next to Send an email copy to recipients.Jan 15, 2021
Welcome to Behind the Blackboard! This is where system administrators can find support, download software, obtain reference materials, and manage their accounts. For students, faculty, and other users, Behind the Blackboard is the perfect supplement to your primary campus helpdesk!
Open Google Chrome and go to my.epcc.edu 2. Log in using your EPCC credentials a. ... From the menu where your name appears, click on Courses to go to the Courses page. ... Your instructor may add the My Grades tool link to the course menu. ... Your instructor will add a Discussion tool link to the Course Menu.
3:428:57How to Use Blackboard: A Student Tutorial - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on browse my computer. Once you submit. You will see a review history page. And you will alsoMoreClick on browse my computer. Once you submit. You will see a review history page. And you will also get an email receipt with a date and timestamp.