you experience problems in blackboard, who should you contact first

by Amparo Hyatt 7 min read

Don’t hesitate to contact your instructor or a classmate if you have a question or concern about your online course content. If you are having technical problems with Blackboard, contact your instructor or Blackboard Help for Students. 4. Test Tips | Wake Technical Community College https://www.waketech.edu/online-learning/technical-support/tips

If you are having technical problems with Blackboard, contact your instructor or Blackboard Help for Students.

Full Answer

Why can’t I continue a test in Blackboard?

May 26, 2021 · Blackboard Student Test-Taking Tips. The practices below can help ensure a smooth online testing experience. If you experience difficulty while taking an online exam, contact your instructor immediately via email and inform them of your situation. Be sure to include the time, course ID, and test title in your email.

What should I do before contacting blackboard support?

May 23, 2021 · Don't hesitate to contact your instructor or a classmate if you have a question or concern about your online course content. If you are having technical problems with Blackboard, contact your instructor or Blackboard Help for Students. 4. Test Tips | Wake Technical Community College. https://www.waketech.edu/online-learning/technical-support/tips

How do I access blackboard as a student?

Oct 08, 2021 · If you experience trouble during an exam, first, contact your instructor immediately to let them know you are having trouble. 7. Blackboard FAQ for Students. https://www.cuny.edu/wp-content/uploads/sites/4/page-assets/about/administration/offices/cis/core-functions/cuny-blackboard/frequently-asked …

Why am I losing information in Blackboard?

Sep 16, 2021 · Don’t hesitate to contact your instructor or a classmate if you have a question or concern about your online course content. If you are having technical problems with Blackboard, contact your instructor or Blackboard Help for Students.

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Which should you do first when encountering a technical problem with an online course?

Email your instructor immediately if you are unable to complete an exam due to technical difficulties. In your e-mail, include as much information as possible (identify your browser, operating system, Internet Service Provider, time, date, circumstances, etc.).

What do you do if you are having trouble with your wake Tech email account?

If you have questions or concerns regarding your Wake Tech email account, visit MS Office 365 Knowledge Base, call the IT Helpdesk at 919-866-7000 for guidance.

Does Blackboard have after hours support?

Blackboard support is available 24 hours a day, 7 days a week.Mar 13, 2018

Is the Blackboard Help Desk 24 7?

Assistance with Blackboard is available anytime throughout the day, night, or weekend. The Service Desk can assist with other support issues Monday to Friday from 8 a.m. to 6 p.m.

How do I access my wake Tech email?

Click on the Login button, and then click Student Email. On the My Wake Tech home page (my.waketech.edu), log in with your Key Account, and on the left-hand side under Student Online Services, click the icon Office 365. You can also look under Student Resources, and click Office 365 Email.Aug 30, 2012

How do you access the Wake Tech student portal?

You can access my.waketech.edu directly by going to the web address my.waketech.edu. You can access the student portal from the Wake Tech home page at www.waketech.edu. On the top right-hand side of home page, click on the myWAKETECH link to go to the student portal.

Who to contact if Blackboard is not working?

General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.

How do I report a problem on Blackboard?

Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.

What is yellow on Blackboard?

The grade pill for each assessment question and graded item may appear in colors or with dark backgrounds. For the colored grade pills, the highest score range is green and the lowest is red. ... 89–80% = yellow/green. 79–70% = yellow.

What is the Blackboard support email?

Blackboard doesn't have email support.

Who do you contact for technical support at FNU?

FNU will provide you with one, including the username and password. If you can't find FNU's Blackboard site you can contact our Blackboard Student Support or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.

What browser is best for Blackboard?

Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox®Windows, macOSNot supportedSafari®macOS 10.13+iOS® 12+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS