Jun 01, 2021 · This issue is affecting certain accounts in the system and has been reported to the vendor. … Common file upload problems; Drag-and-drop file upload does not work on Mac … NOTE: This behavior is sporadic and does not happen all the time. 4. Troubleshooting – Help Desk: Blackboard Class Sites
Aug 14, 2015 · August 22, 2018. Stan Skrabut, Ed.D. Leave a comment. There are just days when things are not working according to plan. Blackboard is a complex piece of software with a lot of moving parts. If just one variable is not correct, it can appear that it is not working properly. Sometimes, you just need help.
Blackboard Learn Ultra experience displays times in the end-user machine time zone along with the UTC offset value. Blackboard app not compatible with Session Fingerprint. Resolved in Blackboard Learn SaaS 3500.7+ The Blackboard app is not compatible with Session Fingerprint settings to create a new session when the fingerprint changes.
Blackboard outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...
The Blackboard servers use the Central Time Zone. If instructors set a specific time that an assignment or test is due, opens, or closes, instructors must take into account their time zone and adjust accordingly.Apr 6, 2020
Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox® Firefox ESR is not supportedWindows, macOSNot supportedSafari®macOS 10.13+iOS® 14+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.May 12, 2021
On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. Read on for important information about how to download your content before Blackboard is shut down.Oct 8, 2021
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Blackboard Collaborate Ultra is a “much improved” rewrite of Blackboard's real-time video conferencing tool. ... Blackboard Collaborate is accessible from a desktop, laptop, iOS/Android phones and tablets … at no charge to you or your students!
Many Blackboard courses include materials that use the Flash player. Follow the instructions on the Adobe Flash Player download page to download or upgrade your Flash Player.
The device you have runs on Chrome OS, which already has Chrome browser built-in. No need to manually install or update it — with automatic updates, you'll always get the latest version.
mBaaS is the service relay in Amazon Web Services that handles the request traffic for the Blackboard app.
The term or duration setting for a course determines if a course appears in the current, past, or upcoming course list. This property may not be visible to users of all roles.
The Blackboard app is not compatible with Session Fingerprint settings to create a new session when the fingerprint changes. Several types of content that are not supported in the native UI are loaded in an in-app browser (webView), which uses a different user agent than the native app view. The traffic for webView requests does not go through the mBaaS relay like native requests, so the remote IP address and user agent changes. Therefore, the user agent and IP address must change in any webView workflow, and attempting to create a new session upon a change to the session fingerprint causes a session failure in the webView in-app browser.
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By law, we are required to ask your consent to show the content that is normally displayed here.
Pop-up blockers work in the background while you browse the Internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent Blackboard from performing properly.
Java is a programming language and software platform, similar to Flash, that is required for certain features of Blackboard to function properly. Some of the important features of Blackboard which use Java include:
JavaScript is enabled by default in all supported browsers. JavaScript is a type of programming language used to provide immediate feedback to users via the browser. Much of the Blackboard system relies on JavaScript to generate interactive web pages. For more information on enabling JavaScript on your machine, please select your current web browser:
Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser setting s to make sure you allow third party cookies. For more information on enabling cookies, please select your current web browser:
If you choose, you can clear a student's test attempt. The submission is cleared from the gradebook and the student can retake the test.
You can give an individual student an exception on a specific test. An exception includes additional attempts or extended access, even if the test is hidden from other students. An exception overrides the two settings applied to everyone else for only that specific test.