who to contact if blackboard is not operating

Why can't I access Blackboard Learn on my computer?

Jan 11, 2022 · Blackboard was designed to work on Windows and Macintosh-based operating systems. While the minimum allowed Windows operating system is Windows 10, students may still have success using Windows 7 or 8, but are strongly advised to use a newer operating system such as Windows 10 for Windows machines.

Why can’t I submit open Microsoft Office files to BlackBoard Learn?

Oct 25, 2021 · GTXImage CAD software by GTX Corporation was developed in the early 1990s using a set of rulebases and neural networks as specialists operating on a blackboard … 6. Blackboard Connect / Blackboard Connect – Los Angeles …

Can I use a screen reader with Blackboard Learn?

13+ (desktop, Mac OS only) On iOS 12+. 1. Mobile browsers are also supported for the Original experience. Older themes are not supported on these browsers even though users may have success using them. Blackboard App and Blackboard Instructor are supported native apps for mobile and tablet devices that interact with Blackboard Learn servers.

What JRE version does blackboard recommend?

If there is no “Enroll” option, then the instructor has set the course site enrollment so that you cannot enroll yourself. In this case, you will need to contact the professor directly for instructions. If your instructor has questions about Blackboard enrollment, have them contact [email protected].

What to do if Blackboard is not working?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Why is the Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

What is the Blackboard Help Desk number?

(317) 333-7300Blackboard / Technical support

How do I report a problem on Blackboard?

Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.

Is Blackboard shutting down?

BLACKBOARD SHUTTING DOWN JUNE 30, 2020: What Students & Faculty Need to Know. Access to Blackboard will end on June 30, 2020, as Thomas Jefferson University transitions learning management systems (LMS) from Blackboard to Canvas.Apr 9, 2020

Why can't I log into my Blackboard app?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. ... Your account has not been created in Blackboard yet.Aug 29, 2018

What is the Blackboard support email?

Blackboard doesn't have email support.

What browser is best for Blackboard?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

How do I email from Blackboard?

Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...

How do I fix Error 404 on Blackboard?

Here's how:Open the Edge browser.Select Settings and more (three dots to the right of the address bar) > Settings > Downloads.On the Downloads settings page, set Open Office files in the browser to off.Restart Edge and try to access the Office link again.Nov 15, 2021

How do I get Blackboard Collaborate Ultra?

ULTRA: Access Blackboard Collaborate Your administrator can add Blackboard Collaborate with the Ultra experience to your Blackboard Learn courses. You can find Blackboard Collaborate under your course Details & Actions. Next to Blackboard Collaborate, open the More options for Collaborate menu.

Why does Blackboard not work on Safari?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

Does Blackboard Learn require a browser?

Blackboard Learn does not require any other browser plug-ins. To learn more about browser plug-ins, assistive technology, and other supporting software, see the Browser Support Policy topic in this section.

Is Blackboard app supported on iOS 12?

Mobile browsers are also supported for the Original experience. Older themes are not supported on these browsers even though users may have success using them. Blackboard App and Blackboard Instructor are supported native apps for mobile and tablet devices that interact with Blackboard Learn servers.

Is Pyramid a browser?

To build Pyramid dashboards, an NPAPI-compatible browser is required because the Pyramid builder uses the Microsoft Silverlight plug-in. Google Chrome has deprecated NPAPI support, so this browser is incompatible. Firefox or Safari users must install and configure the Silverlight plug-in to use it in their browser.

Browser Checker

To check your PC’s browser compatibility navigate to http://blackboard.louisville.edu, click the Help tab then select “Test your browser for Blackboard compatibility.”

Supported Browsers & Operating Systems

Blackboard™ Learn Release 9.1 Learn October 2014 (9.1.201410.160373) was tested with a variety of platform technologies as well as common client-side technologies.