who do you contact if you have technical problems with blackboard?

If you still need technical support with Blackboard:Contact the e-Learning help desk. It's available 24 hours a day, 365 days a yearto all faculty and students using the Blackboard e-Learning software. Do not contact the e-Learning help desk with issues related to the BC web site or your BC login.

Full Answer

How do I contact blackboard support?

Aug 25, 2021 · If you have a technical problem in an online course, call the Help Desk. … contact Blackboard Student Services helpdesk using the contact information below. 7. Technical Support – Blackboard | Metropolitan Community … https://mcckc.edu/tech-support/techlineblackboard.aspx. For login assistance, including password problems, contact …

What is behind the blackboard and how do I use it?

Oct 16, 2021 · https://www.waketech.edu/online-learning/technical-support/blackboard Monday through Friday, 8:00 a.m. — 8:00 p.m. 919-866-7000. After-hours Support for Students For assistance on weekends or after 5 p.m., contact Blackboard …

Why can’t instructors send announcements in Blackboard?

Feb 01, 2021 · Blackboard Help | Wake Technical Community College. https://www.waketech.edu/online-learning/technical-support/blackboard. If you have a technical problem in an online course, call the Help Desk. *Note: If you are experiencing login issues, first try resetting your password by visiting our ….

What is Blackboard Learning Services&Training?

If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.

What to do if Blackboard is not working?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Why is Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

What is the Blackboard support email?

Blackboard doesn't have email support.

Why can I not connect to Blackboard?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

Is Blackboard shutting down?

On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. ... You will be able to download content manually through 31 October 2021.Oct 8, 2021

Why is CUNY Blackboard not working?

If you are having difficulty logging into Blackboard you may need to clear your browser's cache or cookies.

How do I report a problem on Blackboard?

Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.

How do I check my Blackboard email?

0:001:37Check or change your email in Blackboard - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo if you're here in blackboard. Go up to the upper right corner. And find your name and then you'reMoreSo if you're here in blackboard. Go up to the upper right corner. And find your name and then you're gonna pull down this little menu.

What browser is best for Blackboard?

Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox®Windows, macOSNot supportedSafari®macOS 10.13+iOS® 12+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.May 12, 2021

Which should you do first when encountering a technical problem with an online course?

Email your instructor immediately if you are unable to complete an exam due to technical difficulties. In your e-mail, include as much information as possible (identify your browser, operating system, Internet Service Provider, time, date, circumstances, etc.).

How do I improve my Blackboard connection?

Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.

Blackboard's Current Issues

If you are having technical problems in Blackboard, check this list to see if there is a way to resolve your problem. This list will change whenever a new known issue comes up.

Current Blackboard Listing

Using Internet Explorer 8 with Blackboard will cause problems for students attempting to submit tests or use the file upload feature.