who do i contact if i am having technical issues concerning blackboard?

Who do I contact if I am having technical issues concerning Blackboard? Students experiencing technical issues concerning Blackboard may call the Help Desk at 417-659-4444 or email [email protected] The Blackboard Help Desk hours of operation are Monday - Friday 8:00 am to 5:00 pm central time.

Full Answer

How do I contact the blackboard help desk?

May 17, 2021 · Who do I contact if I am having technical issues concerning Blackboard? Students experiencing technical issues concerning Blackboard may call the Help Desk at … 2. Services-Blackboard – MSSU. https://www.mssu.edu/business-affairs/information-technology/services/services-blackboard.php. You can also find it on the MSSU homepage …

Why can’t I continue a test in Blackboard?

General Support. If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site. If you are receiving Blackboard Connect messages in error, or no longer wish to receive them, contact the ...

What is behind the blackboard and how do I use it?

Nov 14, 2021 · Who do I contact if I am having technical issues concerning Blackboard? Students experiencing technical issues concerning Blackboard may call the Help Desk at … 2. Services-Blackboard – MSSU. https://www.mssu.edu/business-affairs/information-technology/services/services-blackboard.php

What happens if I receive an email from Blackboard?

Who do I contact if I am having technical issues concerning Blackboard? Students experiencing technical issues concerning Blackboard may call the Help Desk at 417-659-4444 or email [email protected] The Blackboard Help Desk hours of operation are Monday - Friday 8:00 am to 5:00 pm central time.

How do I report a problem on Blackboard?

Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.

Who should you contact to report an error in Blackboard?

If it is working for everyone else in the course, then you will need to look at the settings on your computer. Remember that you can contact the 24-Hour Student Help Desk for technical difficulties at 866-235-5037 Toll-Free. You can also use the Student Help Desk Live Chat option.

What to do if Blackboard is not working?

Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.

Why is Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

How do I fix Error 404 on Blackboard?

Here's how:Open the Edge browser.Select Settings and more (three dots to the right of the address bar) > Settings > Downloads.On the Downloads settings page, set Open Office files in the browser to off.Restart Edge and try to access the Office link again.Nov 15, 2021

How do I fix spacing on Blackboard?

0:484:27Blackboard change line spacing - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd this line height is where you want to go good to drop down I click value. And in blackboard hereMoreAnd this line height is where you want to go good to drop down I click value. And in blackboard here 0.5 is single spacing and e-m-s 0.5 m/s now the challenge is is if you press apply.

When I click submit on Blackboard nothing happens?

First, always make sure that any desired content for the student to view is set to Available. … Also, using a web browser that is not certified for Blackboard may cause problems for students attempting to open a test/assignment, submit a test/assignment, or use the file upload feature.Feb 11, 2021

Is Blackboard shutting down?

On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. ... You will be able to download content manually through 31 October 2021.Oct 8, 2021

Why is CUNY Blackboard not working?

If you are having difficulty logging into Blackboard you may need to clear your browser's cache or cookies.

How do I get Blackboard on my phone?

The app is available currently on the iTunes App Store for iPhone or iPod Touch, the Google Play store for Android devices and Microsoft.com for Windows devices. From your device, access the appropriate online store. Search for Blackboard. Install the app on your mobile device.Nov 17, 2021

Does Blackboard work on phone?

The Blackboard app is designed especially for students to view content and participate in courses. The app is available on iOS and Android mobile devices.

Why does the Blackboard app keep signing me out?

The user's session will be timed out if they don't click within Blackboard Learn and are inactive for a certain timeframe. When the user attempts to access the Blackboard Learn system again, they will be prompted to log in.

What is blackboard help?

Blackboard Help provides support and guidance for educators from K-12 to higher education and professional education. The site lets you easily find help by product—and helps you find which product your school uses.

How to contact Blackboard Connect?

General Support. If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.

What is Blackboard Learning Services?

Blackboard’s Learning Services & Training team can support your training needs by ensuring that your faculty and staff have the skills to maximize their use of the technology in which you’ve invested. We offer online and onsite training courses with content for all of our platforms.

Blackboard Students

The minimum requirements for taking a course online change every year as older technology such as browsers are replaced with newer versions. We keep an updated PDF document of all of the recommended technology requirements. You can access this document here.

Blackboard Faculty

All MSSU faculty are automatically given Blackboard accounts. Missouri Southern State University's Blackbaord is located at https://mssu.blackboard.com. There is also a direct link to MSSU's Blackboard located in the "Quick Links" section at the bottom of the MSSU homepage, https://www.mssu.edu.

Testing Services

It depends upon the instructor. Many professors use Blackboard for testing. They may require the use of a proctor, or the use of security tool such as Respondus Lockdown Browser and Monitor. If the instructor requires a proctor, you will also have the option to take the test online using Respondus.

For more information contact us

Testing Services Office Distance Learning#N#MSSU Webster Hall - Room 117#N#3950 E. Newman Rd Joplin, MO 64801-1595#N#417-625-9577#N#877-837-8527#N#[email protected]

What to do if you have an issue locating course content?

If you are having an issue locating course content, please contact your instructor for further assistance. Your instructor might make an assignment unavailable until a certain date or until other criteria has been met.

How often does Blackboard update?

Contact your instructor to verify that the course is available to students. Wait for Blackboard enrollments to update—this usually runs every three hours.

Current Student FAQ's

Find answers to some of UMass Global students' frequently asked questions around system access (blackboard, email, passwords), student rights and more.

Transcripts

I recently completed a course, but I do not see my course work and grade on my transcript. What happened?#N#Chances are you took a course with a curriculum partner through the School of Extended Education and have registered for a professional credit.

Applying to CCCC

For more information about Applying to CCCC please visit the Application page.

Exams

I live outside CCCC's three-county service area. How can I take a proctored exam for my distance education course?

Orientations

I am taking a Blackboard course and I was wondering if you could tell me if my orientations were online or if I need to come to the College? If I have to come to the College, could you tell me where to go?

Can you put a student in the Moderator role on Blackboard?

However, an instructor has the ability to place a student in the Presenter or Moderator role during the session if they would like students to present materials or collaboratively share resources during the class meeting.

Does Blackboard Collaborate record positive attendance?

During the local campus to online transition, positive attendance will be recorded for all local campus students who access the online Blackboard Collaborate session during the scheduled class time, as confirmed by session access records recorded in Blackboard for each student.

Can you collaborate on Blackboard?

Yes, students and faculty can always log into the Blackboard Collaborate Course Room once they are logged into the Blackboard Ultra LMS and accessing their class. If another user is actively in the course room a purple border will appear around the Collaborate icon. Students and faculty can use this tool outside of normal course meeting times to conduct group work or hold synchronous office hours. If your course has learning team assignments, each learning team will also have their own dedicated Collaborate Room, which is available within the learning team conversation area of these learning team assignments.

Can a student be a moderator?

Any individual listed as a “moderator” in the classroom can present to the class. Faculty can move students in and out of this moderator designation as needed. Additionally, students can send their presentations to the faculty to present during the class session. Please refer to the Collaborate resources for more information.