Browser | Desktop | Mobile |
---|---|---|
Google Chrome | Windows 10 & 11, macOS 10.14+ | Android 9+ |
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Go to Original Course View page. Check whether your web browser works well with your version of Blackboard Learn....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Chrome87+33+Edge287+46+Firefox78+33+Safari13+ (desktop, Mac OS only)On iOS 12+
Another great browser for Blackboard is Microsoft Edge. This browser comes with Windows 10, but it's also available on macOS, Android, and iOS devices. ... If you tend to read a lot in the browser, you'll be pleased to hear that Edge has a built-in reading mode available.Nov 17, 2020
Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing. 3.
Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!
Support for Internet Explorer was dropped on March 21, 2019 due to dropping support for Flash plugins. Support for Windows 7 will end on January 1, 2021 due to all support from Microsoft ending in January 2020.
Application Sharing is available on Chrome, Firefox, and Microsoft Edge (Chromium), with no plugins required. It is not yet available in Safari stable releases. It may be made available in a future Safari stable release.
Reports and visualizations available in Analytics for Learn are delivered via third party business intelligence tools from Blackboard partners, specifically Microsoft (Reporting Services) for embedded reports and Pyramid (Pyramid BI Office) for dashboard building. These products have their own commitments to browser support, and so the details below are subject to change based on product decisions made by our partners.
WebRTC isn’t presently supported on these browsers, so the Create Recording feature will not work on these browsers. Both Microsoft and Apple have expressed they intend to support this standard in the future, in both Edge and Safari, respectively. These browsers can play back recordings created by the feature without issue.