where is the best place to get help with blackboard?

What is the Blackboard Help Desk number?

(317) 333-7300Blackboard / Technical support

How do I report a problem on Blackboard?

Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.

Does Blackboard have after hours support?

Blackboard support is available 24 hours a day, 7 days a week.Mar 13, 2018

What to do if Blackboard is not working?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Why is Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

Who should you contact to report an error in Blackboard?

If it is working for everyone else in the course, then you will need to look at the settings on your computer. Remember that you can contact the 24-Hour Student Help Desk for technical difficulties at 866-235-5037 Toll-Free. You can also use the Student Help Desk Live Chat option.

What browser is best for Blackboard?

Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox®Windows, macOSNot supportedSafari®macOS 10.13+iOS® 12+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS

What is yellow on Blackboard?

The grade pill for each assessment question and graded item may appear in colors or with dark backgrounds. For the colored grade pills, the highest score range is green and the lowest is red. ... 89–80% = yellow/green. 79–70% = yellow.

What do you do if you are having trouble with your wake Tech email account?

If you have questions or concerns regarding your Wake Tech email account, visit MS Office 365 Knowledge Base, call the IT Helpdesk at 919-866-7000 for guidance.

Is Blackboard shutting down?

On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. ... You will be able to download content manually through 31 October 2021.Oct 8, 2021

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.May 12, 2021

Why is CUNY Blackboard not working?

If you are having difficulty logging into Blackboard you may need to clear your browser's cache or cookies.

What is Blackboard app?

Blackboard offers a free mobile app that is designed to allow you to view course content and participate in online course activities from your mobile devices including iOS and Android. The app is currently available on the iTunes App store and Google Play.

Where to find syllabus in a course?

Locate the syllabus - this is the most important document in the course and usually found near the top of the course shell or on the left-side menu. Look for a tab or folder titled "Syllabus" or "Start Here.". Faculty can add this anywhere they choose, but these are the most logical places to find the document.

What is Blackboard Ally?

Blackboard Ally works within your Original courses to provide accessible course content in a format that works best for you. Accessible files include readable text for screen readers, pictures with captions, and easy-to-navigate content.

What is a profile?

Your profile is the place to edit information attached to your persona. In the list where your name appears, select your name to access your profile. Your profile appears with some information, and you can’t delete your profile. Your institution decides what you can customize.

Step 1: Edit Mode

Edit Mode is a slider located near the top right of the page. This gives you the opportunity to see exactly what your students see (Edit Mode Off) when they log in.

Step 2: Main Page

This is the first page your students will see when they log into Blackboard and view the FIG Class Page. By default, this also serves as the Announcement Page. Any Announcements you create will appear on this page for the convenience of your students.

Step 3: Announcements

By clicking on the “Create Announcement” button from the main page, you are brought to the Create Announcement page. This is most often used for text and/or link comments that your students simply need to read. Information about assignments or course content will be discussed on later slides.

Step 4: Time Options

Time Options give you opportunity to tailor your Announcements by date. You can create a future announcement that will not appear to students until a certain date and remove itself from view at a certain time as well. These options are available for all Announcements, Assignments and other items you post on Blackboard.

Step 5: Syllabus

By clicking on the Syllabus button on the left list you are brought to the Syllabus page.

Step 6: Instructor Info

By clicking on the Instructor Info button on the left list you are brought to the Contacts page. This is the best place to post the contact information for both you and your CoFac. (be sure to double check with your CoFac to see what is the most appropriate way for students to contact them if necessary).

Step 7: Course Content

By clicking on the Course Content button on the left list you are brought to the Course Content page. This is a good place to post anything that does not fit as an Announcement or an Assignment. Many professors post their class notes, web links and other useful files on this page.

Registered Students

Students that have registered for a course must follow the automated process that is in place unless a technical issue prevents the student from being loaded into the course. Add/drops occur frequently during the semester.

Adding TA (s) or Co-Instructor (s)

Adding users with instructor or support roles is done via the Blackboard Request System. Only the instructor of the course or a Bb administrator can request/add a TA or co-instructor. The requester must select one of four roles for the user:

Adding Student with Incomplete (I)

A student being requested to be added to a course for completing a course of study must have an "I" (incomplete) in the student record. Once added the student will have access to the Blackboard course for the duration of the semester.

Course Auditor

Approval to audit, or visit, a course is sometimes granted to qualified students by the dean of the college in which the course is offered. Such approval conveys only the privilege of observing and does not include submitting papers, taking tests, or participating in laboratories or field work.

Registered Students

• Students that have registered for a course must follow the automated process that is in place unless a technical issue prevents the student from being loaded into the course. Add/drops occur frequently during the semester. Once a student registers for a course and appropriate fees are paid, he/she will be loaded into the correct Blackboard course shell typically within 24 hours or le…

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Adding Ta

Adding Student with Incomplete

Course Auditor