If you experience problems during a test and cannot continue, contact your instructor immediately. A few reasons that you might lose information in Blackboard include: Your Internet connection dropped The browser refreshed Your browser timed out due to inactivity.
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While using Blackboard, if you are unable to view discussion postings, quiz windows, and download links, then you need to disable pop-up blocking for your Blackboard server. For more information about turning off pop-up blocker on your machine, please select your current web browser: Mozilla Firefox. Internet Explorer.
Update the Blackboard app to v6.11 on an iOS device; Launch the app to add the "Allow Cross-Website Tracking" option to the iOS Settings menu Close the app in order to enable the setting; Go to Settings and Blackboard to enable the setting; This information is also documented on Behind the Blackboard in article number 000076036.
mBaaS is the service relay in Amazon Web Services that handles the request traffic for the Blackboard app.
The Blackboard app is not compatible with Session Fingerprint settings to create a new session when the fingerprint changes. Several types of content that are not supported in the native UI are loaded in an in-app browser (webView), which uses a different user agent than the native app view. The traffic for webView requests does not go through the mBaaS relay like native requests, so the remote IP address and user agent changes. Therefore, the user agent and IP address must change in any webView workflow, and attempting to create a new session upon a change to the session fingerprint causes a session failure in the webView in-app browser.
The term or duration setting for a course determines if a course appears in the current, past, or upcoming course list. This property may not be visible to users of all roles.
Chrome : Settings, scroll down and click the Advanced tab; in Privacy and Security, click the Content Settings link, click Cookies, then make sure Block Third-Party cookies in unselected. Safari: Preferences, click the Security tab, and check Accept Cookies — Always. The text in Blackboard is really small.
E-mail sent from Blackboard is routed through the mail server, but does not result in a copy left in your Sent folder or Out box. You should automatically receive a copy of the e-mail you sent (note the comment below the Message area that states “A copy of this email will be sent to the sender.”).
If you are having an issue locating course content, please contact your instructor for further assistance. Your instructor might make an assignment unavailable until a certain date or until other criteria has been met.
Contact your instructor to verify that the course is available to students. Wait for Blackboard enrollments to update—this usually runs every three hours.
If you are having technical problems in Blackboard, check this list to see if there is a way to resolve your problem. This list will change whenever a new known issue comes up.
Using Internet Explorer 8 with Blackboard will cause problems for students attempting to submit tests or use the file upload feature.
By law, we are required to ask your consent to show the content that is normally displayed here.
By law, we are required to ask your consent to show the content that is normally displayed here.