what do if blackboard says your username and password is incorrect? rappahannock community college

by Mrs. Christine Pollich III 10 min read

What do I do if I forgot my blackboard password?

Aug 21, 2019 · Blackboard will not prompt the user when the password has expired; it will only deny access and refresh the login screen. Blackboard usernames and passwords are the same as their Eastern email and Eastern computer accounts. The password for all of these services expires every 90 days.

How to fix the user name or password is incorrect?

Oct 16, 2020 · If you changed your password and can’t remember the answer to your security questions, you my use the Advanced Password Reset tool or contact the RCC Help Desk via email at [email protected] or call 804.333.6786 to have your password reset to a new temporary (and automatically randomized) password.

Why can't I log in to Blackboard?

Jun 27, 2014 · How do I register for a Distance Learning course? As a student you would register for classes by first applying to the college.Once you have applied, you will be able to login to the myRCC (also read the What is myRCC [PDF]) and register online for your Distance Learning classes.You will access the SIS (Student Information System) and select the course you will …

What is the default administrator account in Blackboard Learn?

The default setting is 360 minutes. If you enter 0, accounts will remain permanently locked unless an administrator manually unlocks them. If Enable is selected, users can reset their passwords to unlock their accounts. If Disable is selected, users can wait for the Account Lock Period to expire or administrators can unlock accounts.

Problem Description

Common issues and resolutions regarding login problems and error messages when accessing Blackboard.

Solution

Your Blackboard username and password are the same as your NetID username and password

How to preserve user account information while preventing the user from logging into Blackboard Learn?

To preserve user account information while preventing the user from logging into Blackboard Learn, set the user account to the Unavailable state. This maintains the user's account data, course enrollments, and other data, but prevents the user from participating in any courses.

What is the administrator account in Blackboard?

The System Administrator account has full Blackboard Learn administrator privileges. This account and the root_admin account are the only two accounts that can log in until more users are created.

What can you do in Blackboard Learn?

What you can do in Blackboard Learn depends upon the security privileges granted to your user account. Administrators grant security privileges to users by creating roles and assigning those roles to user accounts. You have access to all of the features in Blackboard Learn that your roles allow.

What is the default administrator account?

The default administrator account includes permissions to create other full administrator accounts. You can also grant partial administrative rights to other users by creating roles for various permission sets and assigning them to user accounts.

Can you use integration user to log in?

The integration user is used only to facilitate Snapshot operations. You can't use this account to log in through the GUI. It does not appear in any lists of users on the GUI. To change the password for this account, use the Integration Password feature available on the Administrator Panel.

Method 1: Turn Off Automatic Logon

Once you've enabled automatic logon, Windows will automatically sign in to your account every time you start the computer. However, if you later on change Windows password, the system still uses your old password for signing in, so you'll receive the error message " The user name or password is incorrect " at startup.

Method 2: Disable Autologin After Windows 10 Update

Recent builds of Windows 10 allow you to sign in automatically to Windows account after an update is installed and your PC is restarted. To get rid of the error message " The user name or password is incorrect " at startup, you might also have to disable this feature.