western blackboard support

How do I contact Western’s Blackboard support team?

Jan 16, 2020 · blackboard. URL: bb.westernu.edu. For any request regarding the Blackboard course archive, moving files, etc., please click on. "Request Service" on the top right to create a ticket. Request Service. Blank.

What is blackboard and how do I use it?

Blackboard Assistance for Faculty. Email [email protected] with your question. Be as specific as possible with the problem you want to solve. Include screen captures if that helps make your point. This email group includes Western’s Blackboard administrator, instructional technologist, and faculty members who are experienced Blackboard users.

What is information technology services at Western?

Information (Thursday, August 30, 2018) Western’s Student Resource Request system is available to students to help when life situations get in the way of your success. Complete the Student Resource Request and a staff member will reach out to help navigate campus and community resources. If you need assistance, please contact our help desk: call 6087896266 or email …

What is the blackboard email group?

Information Technology Services. Western’s Information Technology Services assists with student and staff login issues (MyWestern, email, Blackboard, network) and maintains Western’s computers, networking equipment, and phones. Our help desk walk-up hours are Monday-Friday, 8:00 a.m.- 3:30 p.m. We are located in the lower level of the Business Education Center.

What is a blackboard?

Blackboard. Blackboard is a learning management system used by Western Technical College to support face-to-face classes, blended courses, and online instruction. If you are new to Blackboard, there are a variety of handouts and instructional materials available on this web site.

How is student performance monitored?

Student performance may be monitored in a number of ways, including the use of grade center color codes, Performance Dashboard, and the Retention Center. Also included in this section is a tutorial on reporting options.

What is Blackboard Course Management?

Blackboard offers instructors a variety of course management tools–tools that will allow instructors to customize their course sites, control availability of the course, create work groups, and more. Specifically, this includes setting up your course and setting course availability; enrollment; import, export, or archiving courses; combining sections; groups; and learning modules.

FAQs - Western's Knowledge Base

Western’s Information Technology Services has a Knowledge Base website to provide answers to common computer-related questions and issues. Please go to https://kb.westerntc.edu to check out the help documents that are available.

Computer Labs

There are computers available on the La Crosse campus for students to work on their assignments. Also, regional locations in Black River Falls, Independence, Mauston, Tomah, and Viroqua will be open for a limited number of current students to use computer labs for online Western classes and services.

File Storage Options

In addition to using personal devices, such as USB drives, for storing files, Western also offers network file storage (I: drive) and an online file storage option (OneDrive for Business). Please reference this Knowledge Base document for more information about available file storage options.

Login Credentials

Your MyWestern, Western student email, Blackboard, and network user accounts are synchronized so they use the same password.

Microsoft Office 365

As a student, you may download Microsoft Office 365 for free. Please refer to the document in the Knowledge Base ( https://kb.westerntc.edu/90126) for more information on how to download this software.

Password Reset

If you do not know your password, please use this link to begin the process of resetting your password. Reference this Knowledge Base document for instructions on resetting your password ( https://kb.westerntc.edu/88343 ).

Printing Information

Each student receives a $3.00 credit to their printing account the first term they attend the college. Charges for printing are incurred both in the classrooms and the computer labs. Your printing balance will be tracked through your network login account, and you can check your balance at any time at http://printing.westerntc.edu.

Canvas by Instructure is the new Learning Management System at WCU

After an extensive process of review by faculty, students, and staff, Canvas by Instructure has been chosen as our next Learning Management System. Canvas provides a superior user experience for faculty, staff, and students, as well as mobile capabilities and simplicity of integration and management that competitors are unable to match.

Start of the Semester Checklist

Things tend to get a bit busy just before the start of the semester and as hard as it is for the LMS Team to believe, sometimes Canvas isn’t your top priority. The CFC has a created a checklist to help remind you of those Canvas tasks that are important – even if you only have to worry about them once a semester.

What is the Student Life Office?

The Student Life Office provides support and services to students in a variety of areas including general questions, student IDs , parking and parking permits , the residence hall , student clubs and organizations , student government , student rights and options , MTU and SMRT bus pass, etc.

What is a multicultural center?

The Multicultural Center provides a supportive social and learning environment for students, tailored academic assistance, referrals to Western’s services, and a friendly, supportive environment. Community Engagement helps connect students with community organizations for volunteer and educational experiences.

Do students with disabilities have the right to accommodations?

Students with disabilities have the right to reasonable accommodations, regardless of the modality in which classes are delivered. Accommodations for students currently registered with Access Services remain in place. Students may also request new or changed accommodations.