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In general, "data transfer" refers to any data transferred into or out of a site. For example, graphics, text, movies, sound files, programs that you or your visitors either download or upload are all considered to be data. Every time a web surfer visits your web pages, data is transferred from our server to their computer.
No. Although e-mail is a type of data transfer, ITS does not include e-mail usage in calculating your hosting plan's data transfer totals.
Using FTP with your account and password is not part of data transfer limits. However, anonymous FTP (a type of FTP access that lets users login to another computer without using an account) is subject to the data transfer limits. Also, transferring files from your site with HTTP adds to your data transfer totals.
You can use our on-line statistics monitoring to stay up-to-date on your data transfer totals. To view the statistics for your account, use the View Stats or the Log Files options in your Control Panel. For more information about our statistics packages, please visit our Usage Statistics page.
The odds are small. In general, only 1 to 2 percent of our customers tend to exceed the limits. Certain types of web sites, however, may have very high data transfer rates. For example, music sites and entertainment sites often consume large amounts bandwidth. This can lead to high data transfer rates.
As usage reflects the number of people visiting your site ("hits"), exceeding the limit would actually be good for you. If you believe that exceeding the limit was a "one time only" event, you can simply pay for the overage, the additional data transfer amount.
Upgrade your plan. It is very important to let us know whether you expect a large number of visitors to your site. For example, if your site was featured on one of the popular morning television shows, you could expect a dramatic increase in visitations. The same would apply if you add a banner ad on a major site such as Yahoo! or AOL.