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The IT HelpDesk provides robust, courteous and highly-reliable technology infrastructure support to students, faculty, administrators and staff. Reach HelpDesk via the link above, email at [email protected], chat in Google Hangouts by clicking the plus sign ( + ) in the upper left and searching “MATC-IT Helpdesk,” or call 414-297-6541.
ONSITE/REMOTE#N#This workshop prepares participants to transform a current course website from an informational resource to an interactive learning environment using the Blackboard Exemplary Course Program rubric or another institutional rubric as a guide.
The Faculty Support Service is designed to provide one-on-one or small group support to an institution’s faculty, teachers or instructional staff. Through this personalized service, faculty with different levels of experience, knowledge, and expertise can expand their online teaching and learning skills by working directly with a Blackboard product expert. The sessions can be open office hours or webinar-style with chosen topics or hands-on assistance populating course shells or building assessments.
ONLINE DOWNLOAD#N#A comprehensive professional development package that provides organizations with the resources to build a self-sustaining training program. Ongoing, unlimited access to Blackboard-developed training materials designed to enhance learner outcomes and promote effective usage of Blackboard Products thus allowing an organization's master training team to focus on training and support.
This onsite workshop includes information, technical exercises, development examples, and documentation so that the client becomes self-sufficient in their Blackboard Building Block development activities.
ONSITE#N#The objective of the Custom Theme Technical Knowledge Transfer (TKT) is to provide Blackboard Learn clients with the knowledge necessary to successfully implement branding changes to the Cascading Style Sheets (CSS), thus altering the presentation of colors and fonts in their institution's Blackboard Learn theme.
The Digital Teaching and Learning Series is also offered to individual faculty and support staff in fully online courses. Be part of a global cohort of educators seeking to develop and certify their digital teaching knowledge and skills.
This workshop covers Learn Original course experience. The modular based agenda allows you to pick and choose the modules to fit your course experience and/or participant level of knowledge. It provides hands-on instruction covering course-building, assessment, and communication tools. A variety of activities and best- practice discussions provide a thorough understanding of how to efficiently manage teaching tasks and create dynamic learning environments for students.