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Always use your SUNY Poly e-mail address when emailing and submitting a Footprints ticket to identify yourself with SUNY Poly. Links to the Open SUNY Help Desk are available within Blackboard. Phone (315) 792-7440: 1-844-OPENSUNY (673-6786), Option 1 (toll free within the US) 1-518-320-1300 (direct) Email: [email protected]: OpenSUNYHelp ...
Main Website for the SUNY Online HelpDesk Phone Number: +1 (844) 673-6786 Also be sure to review the SUNY Online Knowledge Base for frequently asked questions and articles pertaining to Blackboard, Technical Support and Known Issues. Please note that any questions specific to course content should be directed to the instructor of the course.
If you need help with Blackboard, you can contact the SUNY OnlineHelp Desk Submit a Help Desk ticket through the following link: Submit a Blackboard Help Desk Ticket to SUNY Online You can also call the SUNY Online Help Desk at 1-844-673-6786 1-518-320-1300* (Direct) * Press option 1 to reach the help desk
You can use the IT Self-Service Portal to look for instructions, place a ticket, check the status/update your tickets, and see announcements about upcoming manintenance and outages.
The first line of defense against Phishing attacks is you! In an effort to quickly address and reduce the impact that these Phishing Scams have on our community, Information Technology has created a simple 3 step process for you to report these Phishing email messages.
For information and help with software, hardware, email, Blackboard, and other LITS offerings, check the IT Knowledge Base. Our most searched topics: