shsu blackboard support on campus

What is the SHSU online support desk?

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Why should I Choose SHSU online?

Blackboard is getting an upgrade! ... Just because you are not on campus, you are not without support and resources to complete your degree. SHSU Online is your gateway to accessing specific learning technology and the university resources available to you. ... Sam Houston State University; Huntsville, TX 77341; 936.294.1111; 866.BEARKAT ...

What is blackboard e-education?

How do I log in to blackboard with mylit?

Who should you call if you have trouble with Blackboard SHSU?

If you are having problems with a University-owned computer and need assistance with either hardware or software support, you can place a ticket through the Cherwell Self-Service Portal, call the IT@Sam Service Desk at ext. 41950 or e-mail [email protected] 25, 2018

How do I contact SHSU?

Give us a shout!Phone: 936.294.2780.Toll-Free: 1.877.759.2232.Email: [email protected]: @shsuonline.Hours: 24 HRS - 7 Days A Week.

Is SHSU a dry campus?

ALCOHOL BEVERAGE POLICY The sale or service of alcohol beverages on the campus of Sam Houston State University is not permitted except in “special use” buildings or facilities designated and approved by the University President.

What is a student attribute restriction SHSU?

"Student Attribute Restriction” This class is restricted to students with a specific attribute (ex: Honors, Athlete, etc.) Select a different section if you do not belong to the required attribute group.Nov 2, 2018

How do I send my transcripts to Shsu?

Submit Your Transcripts Contact the school(s) to send official transcript(s). Or ask your school to send an electronic official transcript to Sam Houston State University (code: 003606). Please note that we do not accept fax or emailed transcripts.

How much does tuition cost at Sam Houston State University?

In-state tuition 8,736 USD, Out-of-state tuition 18,552 USD (2019 – 20)Sam Houston State University / Undergraduate tuition and fees

Is SHSU safe?

Sam Houston State University is among the most secure campuses because fewer property crimes were reported and SHSU has more safety initiatives in place to protect students compared to other colleges and universities. “Safety is a top priority for our university and its police department.Aug 26, 2019

What is the Good Sam program SHSU?

Good SAM is SHSU's Good Samaritan program. Sometimes, when potentially harmful or dangerous situations occur that involve alcohol or drugs people may be reluctant to call for help. This is often because of a fear that they can face consequences for something they shouldn't have been doing.Jan 31, 2019

Is Sam Houston State University Safe?

Sam Houston State University has been recognized as one of the safest campuses in Texas, according to a 2020 Safest College Campuses report. From the top ten list, SHSU is ranked No. 4.Aug 11, 2020

What is student attribute restriction?

"Student Attribute Restriction" This message indicates there is an attribute restriction on the course preventing student registration. If an exception is authorized, an "ATTRIBUTE" override can be entered on SZACSRP. There is an attribute restriction on the section preventing your registration.Oct 29, 2009

What does cohort restriction mean?

“Special Program Restriction” or “Cohort Restriction” Receiving either of these message means that you are attempting to register for a course that is linked to one of our several Learning Communities. You must be coded as a student of the learning community to register for the course.

What does attribute mean when registering for classes?

An Attribute is used to identify courses that meet a specific criteria. Attributes include College Core Requirement, Course Clusters, and Pre-Registration Eligible.

SHSU Online Support Desk

In support of a successful online learning experience, SHSU provides the best in class troubleshooting and technical support through the SHSU Online Support Desk. We support faculty, students and staff utilizing Blackboard and all its integrated academic software.

Support Volume and Metrics Summary

The Online Support Desk recorded a record number of support requests in the Fall of 2020. The number of individual faculty and students increased 174% from the Fall of 2019 to the Fall of 2020. Increased numbers of hybrid courses have resulted in a large increase in Blackboard activity and therefore increased demand of Blackboard support requests.

Satisfaction Surveys

During the Fall 2020 semester, the Online Support Desk maintained a (95%) satisfaction rating across all surveys. Below are just a few of our responses.

Faculty Services

SHSU Online’s goal is to support faculty members as they create engaging courses in an online learning environment. We offer technical services such as video production and multimedia development, as well as development courses to hone your skills.

Current Students

Just because you are not on campus, you are not without support and resources to complete your degree. SHSU Online is your gateway to accessing specific learning technology and the university resources available to you.

Prospective Students

Are you a prospective student looking for information about online degrees offered through SHSU Online? We’ve got everything you need to get started on the next phase of your life.

Incident Breakdown by User Type

See more on online.shsu.edu

Incident Breakdown by Problem Categorization

Satisfaction Surveys

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