General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Report basics Select Reports from the main menu, and then select the report to review. Select the criteria you need for your report, and select Generate Report. After generating a report, you can choose to export the information to a . CSV file or print the report.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021
0:001:13How to print out an individual student's grades - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo print out an individual report of an individual students grades you want to be in the full GradeMoreTo print out an individual report of an individual students grades you want to be in the full Grade Center and look for the button labeled reports. You'll select the option that says create report.
Export and print reports Download a printable version of the full report. Find the report you want to download and select View report. Select Printable and print the page. The printable version of the report includes all participants for the date range selected.
Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.
If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
Collaborate Ultra is an interactive and effective teaching tool that is browser-based and does not require users to download a separate launcher which allows users to schedule and record a session right within Blackboard itself! (We recommend using Google Chrome or Mozilla Firefox for the best user experience.)Dec 15, 2020
Follow these steps to run the audio and video set up any time:Open My Settings. Select your profile pictures and select your name. ... Select Set Up your Camera and Microphone.Choose the microphone you want to use. ... Choose the camera you want to use.
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
To access your My Settings area, open the Collaborate Panel on the lower right side of the screen. Click the My Settings button at the bottom of the page. This will open your My Settings. Click Select Set Up your Camera and Microphone to set up your audio and video.Apr 9, 2019