If you are having problems with Blackboard, you can request help in three ways: Enter your own IT Service Desk ticket: Helpdesk Email: [email protected] Call the helpdesk and ask for On-Campus Blackboard support: 978-934-4357 or toll free: 866-435-7437
For questions or help with On-Campus Blackboard course set up, check the On-Campus Information for Faculty page, contact [email protected] …
Common Login Problems & Access Questions. Accessing the wrong web address. The message "No Learn account is available for your external credentials..." is an indication that you are trying to access the wrong instance of Blackboard. Incorrect password. To change or reset your password use the Mypassword.uml.edu self-service reset.
Creating questions; Tests are only as good as the questions in them. Create your own in Blackboard, import publisher test banks or import questions from a word document. Creating a test; Add your questions to a test in a specific order or as randomized blocks of questions, set extra credit questions and more. Setting test options
There are two instances of Blackboard for UMass Lowell; one hosted by Graduate, Online & Professional Studies (GPS) and Information Technology (On-Campus). Some in-person classes do not use Blackboard, please check with your faculty member if you are missing one or more classes in Blackboard. All fully online, hybrid, and virtual classes use ...
Blackboard has a student mobile application for students to log in with any device. There are two apps; the one titled "Blackboard" is the most updated. To log in, download the Bb Student App, then select "UMass Lowell Day School" for On-Campus Blackboard.
The message "No Learn account is available for your external credentials..." is an indication that you are trying to access the wrong instance of Blackboard.
Some features of Blackboard are not available using the mobile app, such as Discussions. Discussions do not always load on certain devices with specific operating systems. A complete list of known issues with the Blackboard App is available on the Known Issues page of the Blackboard website.
ON-CAMPUS AND GPS. There are two instances of Blackboard for UMass Lowell, one hosted by the Division of Graduate and Professional Studies (GPS) and On-Campus Blackboard.