problems with connect and blackboard link

Why are Blackboard links not working?

Common reasons for links not working You may need to wait a while to see if this is the case. The url may have had spaces or foreign characters in it, and Blackboard Learn is not accepting it. The instructor may have forgotten to set up the link to open in a new window (for library links).

Why is my collaborate Ultra not working?

General Collaborate Ultra Troubleshooting Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021

Why does Blackboard not work on Safari?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

Why can't I share my screen on Blackboard?

Click on the Privacy Tab and locate Screen Sharing on the left. Check the checkbox to allow Google Chrome or Firefox to share your screen. More information about this issue can be found at this link. You may need to reload your Collaborate session for the change to take effect.Sep 12, 2020

Why is Blackboard Collaborate not working on my Mac?

If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Is Blackboard compatible with Safari?

A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!

Does Blackboard work on iPad Safari?

The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.

Can you use Safari for Blackboard?

Check whether your web browser works well with your version of Blackboard Learn. When using a screen reader, use ChromeTMand JAWS® on Windows® and use Safari® and VoiceOver on a Mac® ....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Safari13+ (desktop, Mac OS only)On iOS 12+3 more rows

How do I allow Blackboard screen sharing?

From a Chrome browser, open the Collaborate panel and select the Share Content tab. Select Share Application/Screen. Select the Chrome Tab option. If you are on Windows, you can also select Entire Screen.

How do I get my video to work on Blackboard Collaborate?

Follow these steps to run the audio and video set up any time:Open My Settings. Select your profile pictures and select your name. ... Select Set Up your Camera and Microphone.Choose the microphone you want to use. ... Choose the camera you want to use.

How do I share a screen in collaborate?

Answer Go to the third icon (featuring an arrow) in the Collaborate panel (bottom left of the screen). Select Share Application/Screen. Select Entire Screen. ... If you have multiple screens, select the thumbnail of the screen you wish to share and click the Share button.More items...•Sep 23, 2021