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Many times your issue can be resolved over the phone or by immediate use of remote control tools. For general Blackboard support, please contact Mercy Online at [email protected] and for login / browser related issues please call 914-674-7526 or email [email protected]
Welcome to Mercy College. This login page provides secure access to student and administrative applications including the Mercy Connect portal, Degree Works, Library Materials and EAB Campus. If you experience any issues with access to your account please contact the Helpdesk at [email protected] or call 914.674-7526.
We want to make sure that every is comfortable using Blackboard this fall. We have created a multitude of trainings designed to make sure you are as successful as possible.
Mercy Online has 20-minute Drop-In Clinics every Wednesday and Friday. In order to participate you need to reserve a time. The Drop-In Clinic is meant for quick questions and help. For Blackboard Training, please attend on of our Blackboard Workshops.
Blackboard Technical Support: For Blackboard Technical Questions please contact the Mercy College Help Desk (24/7 Support): 914-674-7526 or via email [email protected]
Students With Disabilities. Mercy College is committed to achieving equal educational opportunities and full participation for persons with disabilities.