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How do I get help with mymcc (blackboard)?

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When will MCC move from Blackboard to Brightspace?

Fall Semester 2021-2022 - (August 26– December 23, 2021) Intersession 2021-2022 - (January 3 – January 19, 2022) Spring Semester 2021-2022 - (January 24 – May 26, 2022) Summer Session 2021-2022 - (Sessions I and III begin June 6, Session II begins July 11) Academic Year 2022-2023.

How do I get technical support for Blackboard?

The SUNY Online Support Services HelpDesk is your primary resource for Blackboard technical support. Contact your instructor for content-related support. The SUNY Online Support Services HelpDesk can be reached via phone at 1-844-OPENSUNY (1-844-673-6786) during the following hours: Monday - Friday 7am - 12am EST. Saturday 10am - 8pm EST.

What is the purpose of Blackboard?

Blackboard is the online course-management system used at MCC. It is the primary means of communication for online courses, and is often used to supplement face-to-face classes. Blackboard provides instructors a platform to electronically deliver class content, using online tools for functions such as managing assignments, delivering assessments, facilitating …

Where is the log out link on Blackboard?

Be sure to use the log out link in the top right corner of Blackboard Learn. Do not merely close your browser window as this will not end your session and could result in slow performance for all users.

How to contact ETDL Sandbox?

With Blackboard. If after successfully logging in to myCommNet, you have difficulty accessing Blackboard from within myCommNet: Call the ETDL Sandbox at 860-512-2857 during regular business hours or e-mail [email protected].

What to do if you forgot your NetID password?

If you have forgotten your NetID password, you may use the web reset utility at: https://supportcenter.ct.edu/netid/pswdmenu.asp#N#(Opens new window)#N#(from a computer already logged in to).#N#If the web reset utility is unsuccessful, contact the Registrar’s office at 860-512-3220 (e-mail [email protected]) or go to https://cscu.edusupportcenter.com/ or call 860-723-0221.

How does online learning work?

How Online Learning Works. In most cases, you will do all of your learning in your online class via your computer. Some instructors, however, may ask that you come to campus for an orientation session or tests. Please contact your instructor for details.

What to do if you are not prepared for online learning?

Online Learning FAQ. If you registered for an online course by mistake or if you decide you are not prepared for online learning, select another course as soon as possible. If you need assistance with course selection, contact Advising and Counseling Services at 860-512-3320.

Do hybrid classes have on campus meetings?

If you are enrolled in a hybrid course, you will have on-campus class meetings and online coursework. The number of on-campus meetings may vary according to instructor, so be sure to check your schedule carefully.

Do all Blackboard courses have a shell?

All courses, both on-ground and online, have a Blackboard course shell. Even if you are not taking an online course, your instructor may still post course information, documents, announcements, etc. in your Blackboard course section. If you have never taken an online or hybrid course before, please review the following:

What is a blackboard?

Blackboard. Student Email. Blackboard is the online course-management system used at MCC. It is the primary means of communication for online courses, and is often used to supplement face-to-face classes.

Does MCC require course software?

Some courses require additional software installation; students must be able to install the necessary software on their computer to successfully complete the course. MCC cannot guarantee that all required course software will be available on campus computers.

Why did we make the change?

Brightspace’s intuitive, mobile-friendly design allows users to accomplish tasks more quickly, even on your cellphone.

What do you need to do as an MCC student?

Get acquainted with Brightspace by watching this short video tutorial. (And it really is short — under 2 minutes.)

Brightspace Tips

We know learning how to use Brightspace can be overwhelming, but we are here to help you.

Information For Online Students

• Online courses are taught electronically using the learning management system (LMS) Blackboard. All courses, both on-ground and online, have a Blackboard course shell. Even if you are not taking an online course, your instructor may still post course information, documents, announcements, etc. in your Blackboard course section. If you have never ta...

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