java crashing when opening blackboard

Why can't I launch my Blackboard Collaborate file?

The user specifically needs to clear the Java Cache. PC Users - To clear Java Cache, see the instructions to clear the Java cache. Mac Users - To clear Java Cache, follow these steps. (These steps may vary somewhat from Mac to Mac.) Hard Drive > Applications > Utilities > Java Plugin > Settings > Cache > Clear > Yes > Reset.

What version of Java does blackboard Run on?

Blackboard Collaborate has announced that some users on MAC OS X are unable to run Java. This issue was caused by an Apple update on 1/31/2013. This issue will prevent users from opening any Java based application including Blackboard Collaborate Web Conferencing, SAS, Blackboard Collaborate Voice Authoring, and Wimba Classroom.

Why does my Java application keep crashing on Windows?

Blackboard Learn now uses Java 11. Blackboard Learn SaaS 3800.0.0 and later run on version 11 of the Java SE Platform from Oracle (released September 2018). This change is on the server only and is unrelated to any Java you or your users may use on devices or browsers. Blackboard utilizes Amazon Corretto's production-ready distribution of Java ...

What happened to Blackboard?

May 24, 2021 · 08/04/2020 · Open JAR Files with JAVA Platform SE Binary. … Affected Platforms Windows 10 systems using the Blackboard Collaborate Launcher application … 9.

Do I need Java for Blackboard?

Windows Users Only – Downloading Java Java is required to use Collaboration Tools in Blackboard. This plug-in may be downloaded from a page that appears when you join a Collaboration Session, or, visit http://java.sun.com/products/plugin/index.jsp and download Java. MAC OS X has Java installed by default from Apple.

Why is Blackboard not working on my computer?

Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.

What browser works best with Blackboard?

Certified browsers and operating systemsBrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+FirefoxWindows 10 & 11, macOS 10.14+Not supportedSafarimacOS 10.14+iOS 12+Microsoft Edge (Chromium)Windows, macOSAndroid, iOS

Which browsers can access Blackboard courses?

Blackboard Learn supports these primary browsers:Firefox from Mozilla: Windows and Mac.Safari from Apple: Mac only.Microsoft Edge from Microsoft: Windows 10 only.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

Why is Blackboard not working on Mac?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

What browser should you not use with Blackboard?

Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing. 3.

Does Blackboard work with Microsoft Edge?

The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018

Is Blackboard compatible with Microsoft Edge?

Another great browser for Blackboard is Microsoft Edge. This browser comes with Windows 10, but it's also available on macOS, Android, and iOS devices. ... If you tend to read a lot in the browser, you'll be pleased to hear that Edge has a built-in reading mode available.Nov 17, 2020

How do I use Blackboard on Mac?

If this is your first time using the Blackboard Collaborate Launcher: Download and install the launcher. If you installed Blackboard Collaborate Launcher: Open the meeting. collab file. If you installed the launcher but Blackboard Collaborate prompts you to download it: Select Launch Blackboard Collaborate now.

Why is a Blackboard closed unexpectedly?

Tests in Blackboard may be set to close automatically when the time limit is reached. If not, be aware that exceeding the time limit may result in a grade of zero for the test.

Why is my Blackboard Collaborate not working on Chrome?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

Third-party building blocks

If you use building blocks that aren't part of core Blackboard Learn, you should plan to test them in a non-production environment running a version of Blackboard Learn using Java 11. Report any issues you may find to the building block solution provider.

Command line integrations

Integrations involving command line invocation may be impacted. Scenarios invoking Java from a command line script would need to include the argument --add-modules=ALL-SYSTEM to prevent potential module related errors.

SIS and LDAP integrations

Any integration that relies on older or less secure cipher suites for SSL or TLS implementations won't work under Java 11. See the support bulletin for details.

Where is the Blackboard Collaborate Launcher?

On Mac: The launcher is called Blackboard Collaborate Launcher. The default installation location is your Downloads folder. However, when opening a .collab file, you had the option to move it to your Applications folder instead, so check there too. If you do not have the launcher, install it.

Can you open a.collab file?

Your computer may not know what application is required to open .collab files. Normally, once the launcher is installed, the file association between it and .collab files is already established. However, if the association was not made, you can make it either through your operating system or, if a Firefox user, through your browser.