if you experience problems in blackboard, you should contact __________

by Noemie Fay 4 min read

If you are having problems with Blackboard or ELI, call the Blackboard help line at 919-866-7000. Choose Option 1 for student assistance, then 1 again for BlackBoard-related issues. If you need assistance with Moodle, contact your instructor first.

Which should you do first when encountering a technical problem with an online course?

Email your instructor immediately if you are unable to complete an exam due to technical difficulties. In your e-mail, include as much information as possible (identify your browser, operating system, Internet Service Provider, time, date, circumstances, etc.).

What do you do if you are having trouble with your Wake Tech email account?

If you have questions or concerns regarding your Wake Tech email account, visit MS Office 365 Knowledge Base, call the IT Helpdesk at 919-866-7000 for guidance.

How do I know if my assignment has been submitted on Blackboard?

You can check to make sure an assignment submitted successfully. On the Course Content page, select the assignment link. A panel appears with the date and time you made the submission.

When should students expect a reply when contacting an online instructor Wake Tech?

within 48 hoursBe sure to check your official Wake Tech email at least once per day, and respond to instructor emails within 48 hours (not including weekends and holidays).

How do you access the Wake Tech student portal?

You can access my.waketech.edu directly by going to the web address my.waketech.edu. You can access the student portal from the Wake Tech home page at www.waketech.edu. On the top right-hand side of home page, click on the myWAKETECH link to go to the student portal.

What is my wake Tech username?

USERNAME FORMULA: First letter of first name. First letter of middle name (omit if no middle name) Last name.

How do students submit work on Blackboard?

Submit an assignmentOpen the assignment. ... Select Write Submission to expand the area where you can type your submission. ... Select Browse My Computer to upload a file from your computer. ... Optionally, type Comments about your submission.Select Submit.

How do I review assignments on Blackboard?

To review your grade and feedback, select the same link in your course you used to submit your assignment. The Review Submission History page appears. If you uploaded a file, it automatically opens in the browser if inline viewing is on.

How do you Unsubmit an assignment on Blackboard as a student 2021?

In your course, go to the Control Panel > Full Grade Centre.Click on the downward grey chevron arrow icon in the right of the cell corresponding to the submission. ... Select Clear Attempt in the bottom right of the page.Blackboard will issue a warning message reminding you that the submission cannot be recovered.More items...•Jul 17, 2018

When contacting an online instructor what information should be included?

It generally contains a summary of course expectations, exams, important assignments, and other resources. As the master guide to your course, it should be your first stop when looking for answers and will most likely contain your instructor's contact info, plus any details on how and when they wish to be contacted.

What can I expect from an online college course?

You can expect the same variety of work online as you would face-to-face. Online courses deliver a mix of quizzes, essays, assignments and group discussions. Depending on the course, you may work together with other students in groups, participate in peer review, or debate a variety of topics on the discussion boards.

What is the best way to connect with my online instructor?

Emails or the school's online education portal: One of the most common ways to connect with instructors will be either through emails or a college's or university's learning management system – the portal students use to complete and submit coursework.Jan 26, 2018