i keep getting an error message when i try to log into blackboard

by Hannah Gleason 10 min read

If you are logging into Blackboard properly and still receiving the "Empty ResultSet" error message, you will need to enable Cookies in your browser settings. See Minimum Hardware and Browser Settings for Blackboard for more information about how to enable Cookies.

Clearing Browser Cache and Cookies
​Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.
May 13, 2021

Full Answer

Why can't I log in to Blackboard?

Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. Search within r/UMBC. r/UMBC. Log InSign Up. User account menu. Found the internet! 10. I get this error when I try to log into Blackboard on Firefox.

How do I fix a blackboard'sign on error'error?

May 15, 2019 · The error message says "Blackboard Learn is currently unable to log into your account using SIngle SIgn-on because the authentication request has expired. Please log of single sign-on and try again." Log out of Google entirely, then log back in using only your Saint Peter's University Account.

What does the new login method mean for Blackboard users?

The chatbot is always on and responds to commonly asked Collaborate questions and issues. You can ask Chatbot your questions or select from a pre-populated list. Select Chat Support in My Settings to open the Chatbot. If your issues continues, or you need more help, explore these pages for more help. Edge (Chromium) Support.

How do I resolve the SSO error in Blackboard?

Blackboard Error in Google Chrome The error message "An Error Occurred: Contact the System Administrator" displays in Blackboard® while using Google® Chrome™. Signed out of Moodle While Using Cengage Tool General Error Message Displays A General Error message displays and the action you were attempting is not successful.

Why can't I log into my Blackboard?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. ... Your account has not been created in Blackboard yet. [It can take up-to 24 hours after you are fully enrolled].Aug 29, 2018

Why does my Blackboard say error?

We've narrowed down the possible causes for this Blackboard Sign On error to be: The Blackboard servers are overloaded or experiencing downtime. A login system cache issue. Users were not logging out before closing the Blackboard webpage.Oct 24, 2020

Why is Blackboard not working on my computer?

Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache. ... Google Chrome History and Cache.

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.May 12, 2021

How do I fix a Blackboard problem?

Clearing Browser Cache and Cookies ​Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021

Why is Blackboard account locked?

User accounts are locked by multiple incorrect sign in attempts. You can set accounts to automatically unlock after the amount of time you set. ... Select Automatically Unlock User Account. Select Save.

What is the recommended browser for Blackboard?

Certified browsers and operating systemsBrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+FirefoxWindows 10 & 11, macOS 10.14+Not supportedSafarimacOS 10.14+iOS 12+Microsoft Edge (Chromium)Windows, macOSAndroid, iOS

Does Blackboard work on laptop?

Blackboard Collaborate Ultra is a “much improved” rewrite of Blackboard's real-time video conferencing tool. ... Blackboard Collaborate is accessible from a desktop, laptop, iOS/Android phones and tablets … at no charge to you or your students!

Does Microsoft Edge support Blackboard?

Blackboard App and Blackboard Instructor are supported native apps for mobile and tablet devices that interact with Blackboard Learn servers....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Edge287+46+Firefox78+33+Safari13+ (desktop, Mac OS only)On iOS 12+1 more row

Do Chromebooks work with Blackboard?

Chromebooks use the Chrome operating system which is not a supported operating system for Blackboard. ... If you use a Chromebook, please be sure you also have access to a Mac computer or Windows computer so you can fully participant in your Blackboard class.

Do I need to update Chrome?

The device you have runs on Chrome OS, which already has Chrome browser built-in. No need to manually install or update it — with automatic updates, you'll always get the latest version.

Is Blackboard compatible with Safari?

A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!

What is 404 error?

Some content management systems (CMS) like WordPress, Joomla and Drupal automatically generate a 404 error page when a website’s URL can’t be found. The HTTP 404 page is just a simple standard error message, but most of them can be personalized using special CMS extensions.

What happens if a website has 404 errors?

HTTP 404 errors can damage a website’s ranking and reputation. Search engines, such as Google and Bing, will have a negative impression of a site if it has many 404 errors. Once the crawlers have established that many requests are being met with 404 codes, it presumes the site isn’t very well maintained.

What does 404 mean in HTTP?

A 404 error is the standardized HTTP status code. The message is sent from the webserver of an online presence, to the web browser (usually the client) that sent the HTTP request. The browser then displays this error code.

What is Google Search Console?

Google Search Console (formerly known as 'Google Webmaster Tools'): if you already have a Google account and have registered your website there, you should make use of the Google Search Console option. Any 404 errors found by the Google crawler are displayed in the web tool and can also be marked as corrected here too.