i can't open blackboard

by Phyllis Dickens 6 min read

What you need to do is to open it in a new browser window (which is outside of your Blackboard course site): For Windows or Mac with two button mouse users - right click the mouse button and select "Open in new window" from the popup box. For Mac with one button mouse users - press the Mac "Ctrl" key while clicking the mouse button.

Internet History and Cache
Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.

Full Answer

Which browser works best with Blackboard?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

Why is Blackboard not working on Mac?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

Does Blackboard work on Google Chrome?

Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows

Which of the following browsers do not work well with Blackboard?

Blackboard Learn does not require any other browser plug-ins....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Chrome87+33+Edge287+46+Firefox78+33+Safari13+ (desktop, Mac OS only)On iOS 12+

Why is the Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

What to do if Blackboard is not working?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Does Blackboard work with Microsoft Edge?

The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018

Why is Blackboard not working on Chromebook?

Chromebooks use the Chrome operating system which is not a supported operating system for Blackboard. Office 365 for Mac does not have Microsoft Access.Feb 8, 2021

What device is not compatible with Blackboard?

Tested devices and operating systems ChromeOS is not supported on devices other than Chromebooks such as ChromeOS running on Windows. ChromiumOS and Chromebit are not supported. Blackboard strives to make all its products as accessible as possible.

Why can't I log into Blackboard?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018

What laptop is best for Blackboard?

What is the best laptop for remote learning?Acer Chromebook Spin 713. Best overall laptop for remote learning. ... HP Envy 13 (2021) ... Google Pixelbook Go. ... Acer Swift 3 (AMD, 2020) ... MacBook Air (2020, M1) ... Asus Chromebook Detachable CM3. ... Dell XPS 13 (2020) ... MacBook Pro 13-inch (2020, M1)More items...•Feb 3, 2022