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This page provides a general overview of the Security Assertion Markup Language (SAML) 2.0 Building Block along with common Single Sign-On (SSO) issues and troubleshooting techniques for the SAML authentication provider.
With SAML 2.0 authentication troubleshooting iterations, at some point it may be necessary to confirm/view the attributes that are actually being released from the IdP and sent to Learn during the authentication process. If the attributes from the IdP are NOT encrypted in the SAML response, the Firefox browser SAML tracer Add-on or Chrome SAML Message Decoder can be used to view the attributes.
No option to add SAML to Provider Order. When configuring SAML authentication, an institution may notice there is not an option to add a SAML authentication provider in the Provider Order section in Blackboard Learn GUI when navigating to System Admin > Building Blocks: Authentication > Provider Order.