how to fix blackboard collaborate launcher

Before you reinstall the launcher, uninstall the current instance of the installer. On Windows, open Programs and Features in your Control Panel and uninstall Blackboard Collaborate Launcher. On Mac, open your Downloads folder, or Applications folder if you put the launcher application there, and drag Blackboard Collaborate Launcher to your Trash.

Full Answer

How to launch Blackboard Collaborate?

On Mac, open your Downloads folder, or Applications folder if you put the launcher application there, and drag Blackboard Collaborate Launcher to your Trash. Reinstall the launcher. There are two ways to download the launcher installer: On the Room Details or Recording Details page, select download the Blackboard Collaborate Launcher.

How to get into Blackboard Collaborate?

Oct 18, 2021 · This tutorial will show you how to: • Download the Blackboard Collaborate Launcher. • Enter a V-Room session. • Clear your Java cache. Entering a Session. 6. Use the Blackboard Collaborate Launcher | Online Learning. Use the Blackboard Collaborate Launcher

How to join Blackboard Collaborate?

These help topics document the Blackboard Collaborate Launcher available in versions 4.4 and later of the Blackboard Collaborate Building Block.. The Blackboard Collaborate Launcher is a utility for Windows and Mac that provides a convenient and reliable way for you to launch your Blackboard Collaborate web conferencing sessions and recordings.

How to install Blackboard Collaborate?

Internet Explorer: Run or save the Windows installer BlackboardCollaborateLauncher-Win.msi. Select Run to start the Blackboard Collaborate setup wizard. Start the setup wizard. If you see the Modify, Repair, or Remove installation screen, the launcher is already installed. Select Cancel to exit the setup wizard.

Why is Blackboard Collaborate not working?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

How do I make Blackboard Collaborate work?

Use the following steps to download and install the Blackboard Collaborate Launcher:On the Room Details page, click Join Room or, in the Recordings table, click a recording link. ... A pop-up window reminds you to install the launcher. ... Open the Blackboard Collaborate setup wizard.More items...

Why is my collaborate Ultra not working?

General Collaborate Ultra Troubleshooting Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021

Can I uninstall Blackboard Collaborate launcher?

Uninstall the launcher On Windows, open Programs and Features in your Control Panel and uninstall Blackboard Collaborate Launcher. On Mac, open your Downloads folder, or Applications folder if you put the launcher application there, and drag Blackboard Collaborate Launcher to your Trash.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

Why is Blackboard Collaborate not working on my Mac?

If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.

How do I enable Blackboard Collaborate Ultra?

If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.

How do I get Blackboard Collaborate to work on my Mac?

If this is your first time using the Blackboard Collaborate Launcher: Download and install the launcher. If you installed Blackboard Collaborate Launcher: Open the meeting. collab file. If you installed the launcher but Blackboard Collaborate prompts you to download it: Select Launch Blackboard Collaborate now.

Why can't I share my screen on Blackboard?

Click on the Privacy Tab and locate Screen Sharing on the left. Check the checkbox to allow Google Chrome or Firefox to share your screen. More information about this issue can be found at this link. You may need to reload your Collaborate session for the change to take effect.Sep 12, 2020

How do I update Blackboard Collaborate?

On the Administrator Panel, under Software Updates, select Blackboard Learn Updates Available. Select Get It Now! to go the Blackboard Learn Downloads page and select the desired update. Download the update and the release notes, which provide warnings, tips, and installation instructions.

Watch a video to set up Collaborate

Check out this video to learn how to host or join a Collaborate session in just a few steps.

Join a session or play a recording

To join a session, select Join Room on the Room Details page. To play a recording, select a link in the Recordings table.

Open .collab files automatically

To automatically open .collab files next time you launch Blackboard Collaborate, use Chrome as your browser.

Article Purpose

This article addresses how to install the new Blackboard Collaborate Launcher on Windows systems. For returning Collaborate customers, the way Collaborate sessions and recordings are accessed has changed. Previously, launching a new meeting would download a file named 'meeting.jnlp' which was ran by the local systems default Java installation.

Needed Materials

The Blackboard Collaborate Launcher is installed by a file named ‘BlackboardCollaborateLauncher-Win.msi’. To download the file, follow the below instructions:

Additional Information

If for whatever reason the Blackboard Collaborate Launcher cannot be installed, there is a workaround to access your meeting using your local system's version of Java instead of the version provided by the Blackboard Collaborate Launcher. Please follow the steps that are appropriate for your system (Windows 8 or Windows 7):