Using real-time captions on Blackboard Collaborate
Join the Blackboard Collaborate session as an attendee. Once you have joined as an attendee, you can turn on live captions by clicking the CC icon, at the top of the Audio & Video panel. When no one is providing live captioning, the closed-captioning window will show No caption source available.
Additional Notes
If you are a Blackboard Collaborate Instructor/Moderator, check out our tutorial on how to provide Real-time Captions for your sessions with CaptionSync.
Connect Data Synchronization
Provide a Connect User Account name, Connect Password, and SIS Code. This information is provided by the Connect client care representative.
The user data fields are sent to Blackboard Connect as contact data. After the initial contact synchronization, changes to the content of these fields for an individual user trigger an automatic update to Blackboard Connect. Changes in the default field after the initial synchronization require a full resynchronization. If a Learn user is made unavailable, then the corresponding contact on t…
Select Connect Contact Synchronizationwhen you have completed the steps. A message is sent to the email address associated with the Connect user account when the synchronization process is complete. This email includes a list of successes and failures. The synchronization process can be repeated as many times as necessary to receive satisfactory results. System announcement…
Mapping is initialized with the first synchronization. The refreshing process is ongoing. Users' account information is available on the User Information page in the Account Informationsection. If a user is not synchronized with Blackboard Connect, there will be a statement explaining why. For example, if the mobile phone number field is left blank, the student is not synced with Blackb…