You can access our help by one of the following ways: You can use our Knowledge Base to search for an answer to your question. Review Blackboard Learn Help for Students. You can call the Help Desk (508-854-4427) and follow the prompts for Blackboard Help.
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You can access our help by one of the following ways: You can use our Knowledge Base to search for an answer to your question. Review Blackboard Learn Help for Students. You can call the Help Desk (508-854-4427) and follow the prompts for Blackboard Help. You can email help [at] qcc.mass.edu from your school email address.
Select from the menu, search, or tell us what type of help you're looking for.
You can visit Blackboard Learn Help for Students page for help with common issues.
Answers to many common question can be found there. Contact the 24/7 help desk at mcckc.edusupportcenter.com , or phone number 888.296.6136 for Blackboard Student Support Services. For instructor support, email the Distance Education [email protected] which will prompt a help desk ticket.
General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Certified browsers and operating systemsBrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+FirefoxWindows 10 & 11, macOS 10.14+Not supportedSafarimacOS 10.14+iOS 12+Microsoft Edge (Chromium)Windows, macOSAndroid, iOS
Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.
Choose Preformatted in BlackboardOpen a new Blackboard discussion post.Choose Preformatted under the drop-down options in the toolbar.Highlight your text in Word, copy it, and paste it into the Blackboard post window.When you see the pop-up window, choose “keep formatting”
Here's how:Open the Edge browser.Select Settings and more (three dots to the right of the address bar) > Settings > Downloads.On the Downloads settings page, set Open Office files in the browser to off.Restart Edge and try to access the Office link again.Nov 15, 2021
If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
Blackboard is supporting all newer stable versions of Chrome and Firefox.
Another great browser for Blackboard is Microsoft Edge. This browser comes with Windows 10, but it's also available on macOS, Android, and iOS devices. ... If you tend to read a lot in the browser, you'll be pleased to hear that Edge has a built-in reading mode available.Nov 17, 2020
Blackboard Learn supports these primary browsers:Firefox from Mozilla: Windows and Mac.Safari from Apple: Mac only.Microsoft Edge from Microsoft: Windows 10 only.
Blackboard. Student Email. Blackboard is the online course-management system used at MCC. It is the primary means of communication for online courses, and is often used to supplement face-to-face classes.
MCC online courses are designed with the expectation that students will have regular access to current computer technology, up-to-date software, and a reliable broadband internet connection. Some courses require additional software installation; students must be able to install the necessary software on their computer to successfully complete ...
If you are having an issue locating course content, please contact your instructor for further assistance. Your instructor might make an assignment unavailable until a certain date or until other criteria has been met.
Contact your instructor to verify that the course is available to students. Wait for Blackboard enrollments to update—this usually runs every three hours.
If you have trouble logging in to Blackboard, contact the Help Desk by phone, email or chat .
If the tutorial video does not answer your login questions, United Association users should contact your UA Blackboard Instructor or UA Blackboard Help at 734-477-8908 for assistance.
Can’t attend the Blackboard student orientation? Learn the basics of using Blackboard with these tutorial videos.