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Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Why is Blackboard Learn important?

Because Blackboard Learn often shares data with other systems on campus, such as the registrar's office, it may be necessary to ensure that your information is the same everywhere. In this case, your institution will have a different way to change your information. Contact your institution to learn more.

What happens if you change your password on Blackboard?

When you change your password, all other sessions end to protect your security. If your account is logged in on another browser, the session is terminated and you need to log in again.

What to do if you forgot your password?

If you forgot your password, you can use the Forgot Your Password? link on the login page. You must complete one of the two options on the Lost Password page to obtain a new password. After you submit your information, you can create your new password based on instructions you receive in an email.

How to change password on a computer?

You can change your password from the Personal Information link. You can also change your password from your Profile page. Go to your profile and select Change Password. On the Change Password panel, type your old password and your new password. Select Save when you're finished. If you change your system password, ...