Blackboard is compatible with the main browsers: Chrome, Firefox, Internet Explorer, Safari and Edge. It's worth checking this list of support browsers to make sure the version of your browser is supported. Our preferred browsers for working with Blackboard are currently Chrome or Firefox.
Browser | Desktop | Mobile |
---|---|---|
Google Chrome | Windows 10 & 11, macOS 10.14+ | Android 9+ |
Chromebooks are equipped and ready with the Chrome browser, so you can access Blackboard and use Blackboard Collaborate the same way you would on a PC. Posts you might like: blackboard not working on chrome
Chromebooks use the Chrome operating system which is not a supported operating system for Blackboard. Some areas of Blackboard require Java on your computer, and Chromebooks do not support the use of Java.
When using a screen reader, use Chrome TM and JAWS® on Windows® and use Safari® and VoiceOver on a Mac® . Visit Accessibility to learn more about Blackboard's approach to accessible software. Supported browsers. Run the browser checker to see whether Blackboard Learn supports your browser.
Blackboard works, but my courses use a program called Panopto for the lectures, and those will not work on the ChromeOS. So far the only workaround I've been able to …
Chromebooks don't use an operating system that is supported by Blackboard, but many features will work. You may need to use a computer for some courses or assignments, especially those where 3rd party content has been added.Feb 8, 2021
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Application Sharing is available on Chrome, Firefox, and Microsoft Edge (Chromium), with no plugins required.
2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
The device you have runs on Chrome OS, which already has Chrome browser built-in. No need to manually install or update it — with automatic updates, you'll always get the latest version.
Click on the Join Room button in the first box (the general room for the course). Then, the room (as shown below) will come up on the screen. For first-time users, click on the link “download the Blackboard Collaborate Launcher” Click on the Download Launcher button. A pop-up window reminds you to install the launcher.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
The Windows version of the Blackboard app is no longer supported and was removed from the Microsoft Store on December 31, 2019. The iOS and Android versions of the app are supported and get regular updates.
Screen reader browser support 1 Windows 10#N#Chrome with JAWS: Provisional 2 Windows 7#N#Chrome with JAWS: Compatible 3 macOS#N#Safari with VoiceOver: Certified#N#Chrome with VoiceOver: Provisional
Support for Internet Explorer was dropped on March 21, 2019 due to dropping support for Flash plugins. Support for Windows 7 will end on January 1, 2021 due to all support from Microsoft ending in January 2020.
Application Sharing is available on Chrome, Firefox, and Microsoft Edge (Chromium), with no plugins required. It is not yet available in Safari stable releases. It may be made available in a future Safari stable release.
Unsupported browsers may work properly with Blackboard Collaborate . If you experience issues, update your browser and operating system to the latest version. If after the update you're still experiencing the same issue you may have your administrator submit a support case on Behind the Blackboard.