cant access blackboard on my computer

by Ima Huel Published 2 years ago Updated 1 year ago 6 min read

Internet History and Cache

Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.

Why can't I access Blackboard on my laptop?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

Why can I not login to Blackboard?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018

Which browser does not work well with Blackboard?

Blackboard Learn does not require any other browser plug-ins....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Chrome87+33+Edge287+46+Firefox78+33+Safari13+ (desktop, Mac OS only)On iOS 12+

Which browser works best with Blackboard?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

Why is the Blackboard app not working?

Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.

How do I fix a Blackboard problem?

Clearing Browser Cache and Cookies Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021

Does Blackboard work in Chrome?

Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows

Can I use Blackboard on Chrome?

Supported browsers for use with Blackboard include Firefox, Google Chrome, Edge, and Safari.

Does Blackboard work with Microsoft Edge?

The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Does Internet Explorer support Blackboard?

** Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge do not support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins....Which browsers are most compatible with Blackboard Learn?BrowserSupported Desktop* Browser VersionsInternet Explorer11+ (Windows only)Safari6+ (Mac OS only)3 more rows•Jan 15, 2021

What are the only browsers to use to access Blackboard assignments?

What web browsers are supported for use with Blackboard Learn?Firefox from Mozilla: Windows and Mac.Safari from Apple: Mac only.Microsoft Edge from Microsoft: Windows 10 only.