Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.
User accounts are locked by multiple incorrect sign in attempts. You can set accounts to automatically unlock after the amount of time you set. From Site Manager select USERS & GROUPS.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
Install app and log inFrom your tablet or phone, access the appropriate app store. ... If necessary, search for Blackboard.Install the Blackboard app on your mobile device.Open the Blackboard app and search for the full name of your school. ... Log in with your Blackboard Learn username and password.
The default setting is 300 seconds. If a user doesn't successfully log in during this period, their account is locked. Provide the number of minutes a user's account remains locked. The default setting is 360 minutes.
As a security feature to prevent unauthorized logins to your account, your Blackboard account will lock after 5 failed login attempts. The lock will remain in place for approximately 90 minutes. After that point, you will be able to attempt the login again.
Check whether your web browser works well with your version of Blackboard Learn. When using a screen reader, use ChromeTMand JAWS® on Windows® and use Safari® and VoiceOver on a Mac® ....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Safari13+ (desktop, Mac OS only)On iOS 12+3 more rows
The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.
iOS users may use Safari 11+ with Blackboard Collaborate. Android users can use Google Chrome with Blackboard Collaborate.Oct 14, 2019
If you are unable to login into the Blackboard mobile app but able to login via your desktop or mobile browser, we would suggest that you clear your Blackboard cache (i.e. any data / saved passwords associated with Blackboard). For Android users: On your Android phone or tablet, open the Chrome app Chrome.May 15, 2021
To activate your Blackboard course, it first needs to have been set up in Campus Solutions by an administrator, and you must also be enrolled on it as a Primary Instructor. Check with your school/programme administrator if you can't see the Blackboard course listed in the staff portal.
AndroidGo to Settings > Apps > Blackboard > Storage > Clear Data.Uninstall the Blackboard app.Restart device.Reinstall the Blackboard app.Aug 8, 2018