Ensure that the correct audio device (speakers) is selected. Ensure that sound volume on the computer is not muted or set really low. Ensure that sound volume on the desired audio output device (e.g., speakers or headset) is not muted or set really low. Some headsets have a mute or volume knob on them.Apr 23, 2020
Make sure your browser is a selected app for both the Camera and Microphone. Open Chrome Preferences, select Advanced and Site Settings. Select Camera or Microphone. Make sure the session is in the Allow list.
To view or download recordings, navigate to myLesley, go to Blackboard Collaborate Ultra and select the tool menu.Select Recordings for a list of all recordings.Locate your recording and click on the menu button to the right.This will open a menu.Select Watch Now to watch your recording.Jun 18, 2019
Disable AdBlockers and extensions, refresh your Collaborate session. If necessary try Chrome in an Incognito window or Firefox in a Private window. Try a different supported web browser. Try clearing web browser cache and restarting the session.Mar 31, 2020
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.May 12, 2021
Use the following steps to select a camera:Open the Preferences window: From the Edit menu, click Preferences (Windows). ... In the left panel of the Preferences window, click Camera Settings in the Audio/Video section.Select a camera from the Select the camera to use drop-down list.
30 daysRecordings do not expire, but when you enter the recording list only recordings made within the past 30 days appear. To access older recordings, click the menu labeled "Recent Recordings" to change the date range.Aug 4, 2021
Go to Recordings and click on the Recording Options (ellipses sign) adjacent to the recording you wish to download. 6. Click Download. After the download (MP4) has completed, look in your Downloads folder on your computer for the downloaded session.
Click a Play button associated with your recording. Play button in the Blackboard Collaborate column. Play button in the Audio (MP3) or Video (MP4) column. The recording will open up in the embedded media player embedded.
9. Blackboard Collaborate: Connection and Audio … By default, your microphone is muted when you join a session. If you can't hear anything, check your browser session and audio settings first.May 23, 2021