Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
Blackboard Learn does not require any other browser plug-ins....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Chrome87+33+Edge287+46+Firefox78+33+Safari13+ (desktop, Mac OS only)On iOS 12+
Make sure the user has the most up to date version of their internet browser. Advise your users to deactivate browser add-ons and see if that fixes their issue. Clear browser cache and refresh browser. Clearing the browser cache allows Collaborate to download the necessary components again to run a session.
For the best Blackboard Learn experience with your screen reader, use ChromeTM and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver. Visit the Accessibility topic to learn more about Blackboard's approach to accessible software.
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Disable AdBlockers and extensions, refresh your Collaborate Ultra session. … Try clearing web browser cache and restarting the session.May 22, 2021
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Clearing Browser Cache and Cookies Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021
If you are unable to login into the Blackboard mobile app but able to login via your desktop or mobile browser, we would suggest that you clear your Blackboard cache (i.e. any data / saved passwords associated with Blackboard). For Android users: On your Android phone or tablet, open the Chrome app Chrome.May 15, 2021