blackboard will not launch

Why can't I connect to Blackboard?

Make sure the user has the most up to date version of their internet browser. Advise your users to deactivate browser add-ons and see if that fixes their issue. Clear browser cache and refresh browser. Clearing the browser cache allows Collaborate to download the necessary components again to run a session.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

Why is Blackboard not working on Safari?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

Which browser works best with Blackboard?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

Does Blackboard work on Google Chrome?

Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows

Why is Blackboard account locked?

User accounts are locked by multiple incorrect sign in attempts. You can set accounts to automatically unlock after the amount of time you set. From Site Manager select USERS & GROUPS.

Can you use Safari for Blackboard?

Check whether your web browser works well with your version of Blackboard Learn. When using a screen reader, use ChromeTMand JAWS® on Windows® and use Safari® and VoiceOver on a Mac® ....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Safari13+ (desktop, Mac OS only)On iOS 12+3 more rows

Does Blackboard work on iPad Safari?

The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.

Does Blackboard work on iPad?

The Blackboard mobile app for students is designed especially for students to view content and participate in courses content and organizations on a variety of devices including iOS® and Android™ devices. Blackboard Mobile Learn is supported on iOS 9.0+, Android 4.2+ and Windows 10+.Dec 6, 2021

What device is not compatible with Blackboard?

2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.

Does Blackboard work with Microsoft Edge?

The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018

Why is my Blackboard Collaborate not working on Chrome?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.