blackboard will not install

How do I install blackboard?

The installation processSet Up the Installer. Place the installer, the installation properties file, and the license file in a directory on the application server. ... Login to the server. Blackboard Learn must be installed as the system super-user. ... Launch the installer. ... Install the software.

How do I update blackboard?

Get Blackboard Learn updatesOn the Administrator Panel, under Software Updates, select Blackboard Learn Updates Available.Select Get It Now! to go the Blackboard Learn Downloads page and select the desired update.Download the update and the release notes, which provide warnings, tips, and installation instructions.

How do I restart my Blackboard app?

AndroidGo to Settings > Apps > Blackboard > Storage > Clear Data.Uninstall the Blackboard app.Restart device.Reinstall the Blackboard app.Aug 8, 2018

How do I know what version of Blackboard I am using?

To determine the version of Blackboard you are currently running, click on Installation details at the bottom of your login screen. Looking at the numbers in parenthesis, note that the first set of numbers are 9.1. This indicates that you are running Blackboard 9.1.

Why does SQL Server fail?

For an installation with SQL Server, the installation may fail because of the strict parameters for password requirements. The user will receive the following message: Password validation failed. The password does not meet Windows policy requirements because it is too short.

Can you install Gradle on a server?

However, many clients prefer to install on a server that is not connected to the external network. The installer cannot download and install Gradle. The best fix is to configure gradlew to "download" the installer from an accessible location, like a local directory.

Does Blackboard Learn require Gradle?

Installation of Blackboard Learn now requires Gradle. As part of the installation script, the install script uses gradlew to start the process. Gradlew then downloads Gradle 2.9 and installs it for the installation process. However, many clients prefer to install on a server that is not connected to the external network.

Article Purpose

This article addresses how to install the new Blackboard Collaborate Launcher on Windows systems. For returning Collaborate customers, the way Collaborate sessions and recordings are accessed has changed. Previously, launching a new meeting would download a file named 'meeting.jnlp' which was ran by the local systems default Java installation.

Needed Materials

The Blackboard Collaborate Launcher is installed by a file named ‘BlackboardCollaborateLauncher-Win.msi’. To download the file, follow the below instructions:

Additional Information

If for whatever reason the Blackboard Collaborate Launcher cannot be installed, there is a workaround to access your meeting using your local system's version of Java instead of the version provided by the Blackboard Collaborate Launcher. Please follow the steps that are appropriate for your system (Windows 8 or Windows 7):

Symptoms

2018-01-08 07:12:58 -0500 - Error: Could not install Building Block. Problem registering the package. - blackboard.plat form.depend.DependencyException: This Building Block depends on artifact with vendor bb handle portfolio and version 32 00.0.5-ci.0. Problem downloading this dependent artifact from Cloud.

Patch Available

The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to [email protected]. © 2022 Blackboard Inc.

What is Respondus LockDown Browser?

Respondus LockDown Browser is a secure browser used when taking some quizzes and tests in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard test requires that Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser.

How do I install Respondus LockDown Browser?

When the page opens, you will see download links for both Windows and Mac operating systems. Follow the instructions on the page.

Is Respondus LockDown Browser installed on the computers in the campus computer labs?

Respondus LockDown Browser is installed on the computers in the campus labs. If Respondus LockDown Browser is not installed on the computer you are using, you may install it.

When I open a quiz I get the message: You must complete this assessment in Respondus LockDown Browser. What does this mean?

This means the quiz requires you to open the Respondus LockDown Browser in order to take the quiz. You will need to launch the Respondus LockDown Browser from your desktop.

I lost my Internet connection while taking an exam with Respondus LockDown Browser, what do I do?

If you lose your connection to the internet while taking a test using the LockDown Browser, the LockDown Browser program will freeze up. If this happens, you'll need to restart your computer by powering off, then powering it back on. Your instructor will have to reset your test in Blackboard before you will be able to take it again.

Why must I close other programs before launching Respondus LockDown Browser?

Other programs running in the background can cause Respondus LockDown Browser to lock up, freeze, or stop responding. Instant messaging, iTunes, chat, Internet and other Java based programs must be closed before launching Respondus LockDown Browser.

Why does Respondus LockDown Browser always seem to close or lock up in the middle of a test?

If you have closed all open programs you could have a problem with Java. If you visit the Java website you will be able to test whether Java is working on your computer as well as what version is installed.

Article Purpose

Needed Materials

Steps to Resolution

Additional Information

• ​Cannot install Blackboard Collaborate Launcher
  If for whatever reason the Blackboard Collaborate Launcher cannot be installed, there is a workaround to access your meeting using your local system's version of Java instead of the version provided by the Blackboard Collaborate Launcher. Please follow the steps that are appro…
• ​Meeting files do not automatically start Blackboard Collaborate Launcher.​
  If you were able to successfully install Blackboard Collaborate Launcher, but the program does not automatically launch when you try to run Collaborate meeting files, and a system restart has not resolved the issue, then the meeting files will need to be manually associated with the launc…

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