blackboard unkown user error

by Shanna Lynch 9 min read

If you receive an “Unknown user” message when attempting to access Blackboard, then most likely your Blackboard account has not yet been created and you may need to allow more time for the account to become available.

Why can't I log into my Blackboard account?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018

How do I fix an error on blackboard?

Clearing Browser Cache and Cookies ​Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021

What is the username and password for Blackboard?

Go to the Blackboard Learn site. Enter your username and password. Your username is your 8-digit NWTC ID number. Your password is the password that you created upon registration.

Why is Blackboard app not working?

Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.

Why can't I log out of Blackboard?

Here's how you can fix it: To logout, click the logout button in the upper right corner of Blackboard. One the next screen, click the “End SSO Session” button. Do not leave Blackboard logged in on your computer when you are not using it.

How do I access my Blackboard email?

Access your messagesFrom the Blackboard Communications HQ interface menu, select Messages > Inbox.Select the Subject to open a specific message. You can view the detailed date, time, and address that sent the message if you select Show Delivery Details. You can also Remove the message when finished.

How do I access Blackboard on my computer?

Go to Original Course View page. You can log in to Blackboard Learn on a web browser on your computer or on a mobile app....You need three pieces of information to access Blackboard:The web address of your institution's Blackboard Learn site.Your username.Your password.

How do I reset my Blackboard password?

I forgot my password. How do I reset it?Navigate to the URL where you access Blackboard.On the login page, select Forgot Your Password? or Forgot Password?Type your first name, last name, and username. You need an active email address associated with your account to receive instructions. ... Select Submit.