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DoIT Help Desk. Phone: 910.521.6260 | Email: doit.helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110 CLick here for hours.
Open this link in your Web browser: https://tealware.uncw.edu; Log on with your UNCW email credentials. Step 2 - Complete your work. Find the software you want to use in the list and complete your work. Step 3 - Save your work. ALWAYS select TIMMY or a USB key as your save location. Once saved, close that program. Step 4 - Upload your work to ...
Contact the Technology Assistance Center (TAC) located in Randall Library for any issues. Please see their contact information at www.uncw.edu/tac. To submit a ticket please send an email to the TAC (tac@uncw.edu).
Courses entered into Banner will normally be populated in Blackboard Learn within 24 hours. If you are looking to add a non-banner course, it will be necessary for you to submit a request to TAC via an email (tac@uncw.edu).
Any Banner user who teaches a course or is enrolled in a course will have a Blackboard Learn account. In addition, most active staff employees also get accounts. Non-Banner users within non-Banner courses will have to be manually created and username with password will be forwarded to appropriate parties.
Using your UNCW email username (without the @uncw.edu) and your e-mail password, log in to https://learn.uncw.edu. If you have a non-Banner account, you should have been provided with your username and password.
Your UNCW password cannot be changed within Blackboard Learn. However, you can change your UNCW password at anytime by visiting the " System Login " Web page and following the instructions. Once changed, it is automatically reflected in Blackboard Learn.
Usually the reason a course is not showing up is that the instructor of the course has not made it available. Check your SeaNet roster. Double check emails from instructors regarding course availability. If your course is not listed on the first day of class, contact your instructor.
Blackboard works most efficiently and is most stable using Mozilla Firefox. View updated browser information for PCs and Macs here.
NOTE: To take advantage of TealWare you must first install the correct plug-in. If you have not already done so, go to the TealWare home page and choose either the Windows or Macintosh version. You only install this once.
ALWAYS select TIMMY or a USB key as your save location. Once saved, close that program.