blackboard smg

by Hilda Armstrong II 7 min read

How do I set up Blackboard Learn to send SMS messages?

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How do I enable the CONNECT message gateway in Blackboard?

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What is the blackboard e-education platform?

A differentiated software with a service (SwaS) model for experience-centric brands. SMG is the industry’s only SwaS provider—combining an end-to-end experience management platform with always-on insight support from a team of industry experts to help brands improve customer, employee, and brand experiences.

How do I set up proxy tools in Blackboard?

Blackboard Support can set up a free version for you to use SMTP messaging for SMS notifications. For more sophisticated messaging, a full Connect account may be required. You need to send a request to Blackboard Support to establish the proxy tool on your system. Open a support ticket on Behind the Blackboard and include these criteria:

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How to enable SMS delivery on Blackboard?

In the Tools and Utilities menu, select Notifications. In the Blackboard Connect SMS Options menu, select Yes to enable SMS delivery. More on Proxy Tools at the Blackboard Developer Community. Use your browser's back function to return here when you're finished reading.

Does Blackboard Learn require an SSL certificate?

An active SSL certificate must be present on your Blackboard Learn server. You can use this SSL Certificate Checker to verify. Based on the network configuration, firewall settings may need to be adjusted so the Connect service can reach the Blackboard server.

Does Blackboard have a Connect account?

Don't have a Connect account? Blackboard Support can set up a free version for you to use SMTP messaging for SMS notifications. For more sophisticated messaging, a full Connect account may be required. You need to send a request to Blackboard Support to establish the proxy tool on your system.

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