Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.
Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018
Clearing Browser Cache and Cookies Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
User accounts are locked by multiple incorrect sign in attempts. You can set accounts to automatically unlock after the amount of time you set.
I forgot my password. How do I reset it?Navigate to the URL where you access Blackboard.On the login page, select Forgot Your Password? or Forgot Password?Type your first name, last name, and username. You need an active email address associated with your account to receive instructions. ... Select Submit.
Here's how:Open the Edge browser.Select Settings and more (three dots to the right of the address bar) > Settings > Downloads.On the Downloads settings page, set Open Office files in the browser to off.Restart Edge and try to access the Office link again.Nov 15, 2021
The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.
Disable AdBlockers and extensions, refresh your Collaborate Ultra session. … Try clearing web browser cache and restarting the session.May 22, 2021
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Another great browser for Blackboard is Microsoft Edge. This browser comes with Windows 10, but it's also available on macOS, Android, and iOS devices. The latest version of Edge is based on the Chromium engine, and it fully works with Chrome extensions.Nov 17, 2020