Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
We've narrowed down the possible causes for this Blackboard Sign On error to be: The Blackboard servers are overloaded or experiencing downtime. A login system cache issue. Users were not logging out before closing the Blackboard webpage.Oct 24, 2020
Make sure the user has the most up to date version of their internet browser. Advise your users to deactivate browser add-ons and see if that fixes their issue. Clear browser cache and refresh browser. Clearing the browser cache allows Collaborate to download the necessary components again to run a session.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
Enable Third-Party Cookies Third-party cookies are enabled by default on all supported browsers. If you are experiencing issues staying logged in to Blackboard, please review your browser settings to make sure third-party cookies are allowed.May 28, 2021
Here's how:Open the Edge browser.Select Settings and more (three dots to the right of the address bar) > Settings > Downloads.On the Downloads settings page, set Open Office files in the browser to off.Restart Edge and try to access the Office link again.Nov 15, 2021
Yes. Blackboard leverages Respondus Monitor and LockDown Browser to prevent and detect cheating during online exams and SafeAssign plagiarism checker to identify plagiarized content. Respondus Monitors accesses the computer's webcam and microphone to record the exam environment while recording the computer screen.Mar 30, 2022
If you are unable to login into the Blackboard mobile app but able to login via your desktop or mobile browser, we would suggest that you clear your Blackboard cache (i.e. any data / saved passwords associated with Blackboard). For Android users: On your Android phone or tablet, open the Chrome app Chrome.May 15, 2021
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Check whether your web browser works well with your version of Blackboard Learn. When using a screen reader, use ChromeTMand JAWS® on Windows® and use Safari® and VoiceOver on a Mac® ....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Safari13+ (desktop, Mac OS only)On iOS 12+3 more rows
The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.
The Blackboard mobile app for students is designed especially for students to view content and participate in courses content and organizations on a variety of devices including iOS® and Android™ devices. Blackboard Mobile Learn is supported on iOS 9.0+, Android 4.2+ and Windows 10+.Dec 6, 2021