Enable Assist You'll need to enable the Assist service in Admin Panel > Cloud Management > Consulting Central. Set Blackboard Assist to ON. When you activate Assist, it enables all your Partner Cloud Assist providers by default.
In the search results, open the user's menu. To change the availability for one user, select Make Available or Make Unavailable. To change the availability for multiple users, select the check box for each user. Point to Availability and select Make Available or Make Unavailable.
Open the Admin Console From the Administrator Panel, under Tools and Utilities, select Admin Console.
Click the contextual arrow next to the Username of the student whom you want to make 2. unavailable in the course. Select Change User's Availability in the Course.