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The Blackboard Learning System sometimes uses small browser windows to deliver requested content. Some pop-up blockers incorrectly interpret these small windows as pop-ups and block them. If you have installed a pop-up blocker, turn it off while using the Learning System.
Students that are looking for technical support with Blackboard and related tools are asked to first contact the NJCU IT Help Desk. General inquiries about online support or questions can be emailed to [email protected]. During business hours, you may also call the IT Help Desk at (201)200-4357 for assistance.
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Learn is the learning management system utilized by NJCU to deliver web-based instruction. Since the system is totally web-based, you do not need to have any special software installed on your computer to use it.
You can access Blackboard Learn 9.1 by directing your Web browser to http://blackboard.njcu.edu Use your GothicNet ID and GothicNet password to log into Blackboard Learn 9.1
If you do not know your GothicNet ID, you can request assistance from the IT Helpdesk.
You can reset your own password using this Web site. Keep in mind: this form will reset your password for other NJCU resources including GothicNet, E-Mail, and NJCU network access.
Refer to the following Web site to see supported browsers and operating systems: Browser Checker It is HIGHLY RECOMMENDED that you DO NOT use Internet Explorer when accessing Blackboard. Firefox, Chrome, and Safari browsers work best with Blackboard.
Adobe has released an advisory regarding issues with viewing PDF files on Mozilla Firefox and Apple Safari browsers in Mac OS X 10.6 & 10.7. ( Read Advisory) A third-party add-on must be installed to be able to view PDFs within the Blackboard Learn 9.1 learning management system.
To downgrade IE11 to IE10: -Click on your Computer's Start Menu -Select Control Panel > Programs > Programs and Features -Click on 'View installed updates' from the left panel -Search for Windows Internet Explorer 11 -Right-click on Windows Internet Explorer 11 > Uninstall -Once the uninstall is complete, restart your computer
A number of resources are available to help you learn and use Blackboard Learn. These include:
The Department of Online Learning provides resources to faculty that go beyond learning to use Blackboard Learn. Click on the links below to learn about: