The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Google Chrome is the recommend browser for Blackboard. Firefox also works well. Safari will work for Mac OS devices. Microsoft Edge and Microsoft Explorer are not recommended.Oct 4, 2021
2:004:25How to Use Blackboard Collaborate [Mac Demo] - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut you won't be able to open it just yet you need to first click the option to download blackboardMoreBut you won't be able to open it just yet you need to first click the option to download blackboard collaborate launcher once here choose your operating. System and download.
Make sure your browser is a selected app for both the Camera and Microphone. Open Chrome Preferences, select Advanced and Site Settings. Select Camera or Microphone. Make sure the session is in the Allow list.
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
Enable Third-Party Cookies Third-party cookies are enabled by default on all supported browsers. If you are experiencing issues staying logged in to Blackboard, please review your browser settings to make sure third-party cookies are allowed.May 28, 2021
On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. Read on for important information about how to download your content before Blackboard is shut down.Oct 8, 2021
There are no outages at this time.
Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018