Below is a list of the modern desktop Web browsers and versions supported by Blackboard Learn and the operating systems (OS) they were tested on. Chrome Version: 87+ Operating System Supported: Windows: 8, 10 | macOS: 10.13, 10.14, 10.15 Edge Version: 87+
It is possible to start with one of the other supported versions of Oracle and transition to 19c separately from the Learn application upgrade. Versions of RHEL 7 supported by Red Hat are supported with this release. Minimum system requirements: 8GB per Learn application server; 24GB per Oracle server; Notes: This is the minimum JVM memory required to run Blackboard …
4 rows · 13+ (desktop, Mac OS only) On iOS 12+. 1. Mobile browsers are also supported for the Original ...
Oct 01, 2014 · The Learn Client Support Services Guide has more details on support categories. Full support 9.1 3900.0.0 9.1 Q4 2019 No longer supported 9.1 Q2 2019 9.1 Q4 2018 9.1 Q2 2018 9.1 Q4 2017 9.1 Q2 2017 9.1 Q4 2016 9.1 Q2 2016 9.1 Q4 2015 Blackboard Learn 9.1 October 2014 Release Notes (ZIP archive, available in English only)
Cumulative Update 11 for Blackboard Learn 9.1 Q2 2019 release is now available. More information is available on Behind the Blackboard.
Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox® Firefox ESR is not supportedWindows, macOSNot supportedSafari®macOS 10.13+iOS® 14+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS
To determine your version of Blackboard you will first need to visit your institution's login page and scroll down to the copyright information. Then click Installation details. The numbers in parentheses indicates the version of Blackboard you are using.Nov 9, 2014
3. Support for Internet Explorer ended with Blackboard Learn 9.1 Q4 2018. Older releases may still work using this browser. Microsoft ended active development for Internet Explorer in January 2016.
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Blackboard is supporting all newer stable versions of Chrome and Firefox.
CCU Supported BrowsersMicrosoft EdgeTM: Latest two versions. As of 1/12/2022, the newest version of Microsoft Edge is 96.0.Safari® browser: Latest two versions (or one major version if more than one year old) ... Google ChromeTM browser: Latest two versions. ... Firefox® browser: Latest two versions.
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Do I have Ultra? You have the Ultra experience if your name appears in the left panel of your window after you log in. You can navigate to core features outside of your courses from the list. When you select any link from the list, you see a global view across all your courses.
Blackboard Collaborate Ultra is a web conferencing tool that allows faculty to synchronously communicate online with students anywhere in the world. Collaborate Ultra is browser-based and does not require a separate launcher application as Collaborate Classic did.Apr 5, 2020
In every release, Blackboard devotes time and resources to make Blackboard Learn run on the latest operating systems, databases, and browsers available, with the goal of creating a system that is more manageable, more stable, and more user friendly.
To run the Blackboard database and handle all of its databases, a minimum of 24GB per Oracle server are required. If your Blackboard Learn application server and Oracle server run on a standalone server, the minimum requirements are combined (32GB).
In order to more clearly define support statements regarding third-party client technologies, Blackboard no longer classifies support for technologies in terms of "compatible" or "certified.". These technologies are now either fully supported or not supported. Supported and unsupported technologies are aligned as closely as possible ...
In every release, Blackboard devotes time and resources to make Blackboard Learn run on the latest operating systems, databases, and browsers available, with the goal of creating a system that is more manageable, more stable, and more user friendly.
In order to more clearly define support statements regarding third-party client technologies, Blackboard no longer classifies support for technologies in terms of "compatible" or "certified.". These technologies are now either fully supported or not supported. Supported and unsupported technologies are aligned as closely as possible ...
In every release, Blackboard devotes time and resources to make Blackboard Learn run on the latest operating systems, databases, and browsers available, with the goal of creating a system that is more manageable, more stable, and more user friendly.
It is strongly recommended by Blackboard that for purposes of system management Blackboard Learn be installed on a single instance database. Oracle RAC and Microsoft SQL Server AlwaysOn are high-availability configurations from their respective vendors. If for reasons of institutional policy you must run Blackboard Learn in a RAC or AlwaysOn database configuration you may do so, but Blackboard will only support the installation at the Learn-to-database JDBC layer - not at the database layer. Issues encountered at the JDBC layer will be accepted as support incidents, and escalated and triaged according to standard Product Support procedures. Other issues encountered at the database will have to be addressed with the database vendor. If you are unable to address database issues at the database layer in these configurations, Product Support will recommend switching to a single instance database configuration for continued support.
Blackboard Learn does not require any other browser plug-ins. To learn more about browser plug-ins, assistive technology, and other supporting software, see the Browser Support Policy topic in this section.
Mobile browsers are also supported for the Original experience. Older themes are not supported on these browsers even though users may have success using them. Blackboard App and Blackboard Instructor are supported native apps for mobile and tablet devices that interact with Blackboard Learn servers.
Blackboard Client Support will respond to and work to resolve problems submitted by clients and channel partners directly related to the Product’s administration and operation in accordance with the response times and escalation procedures as defined in this document. Reasonable efforts to respond to all support requests and to remedy any documented and reproducible errors and defects in the Product that are submitted using an approved means within the defined targeted response and resolution times. If Support determines a problem is due to Client’s improper or incorrect use of the Software, the problem might not qualify for Support and might need Professional Consulting Services.
The purpose of this document is to provide information on the client services Blackboard Inc. provides as well as policies and procedures for administering client support. Included are definitions of the life cycle of supported products and support classifications. Options for the types of support available to clients are defined as well as the terms under which support may be provided.
All products are classified into a support category that defines the level of support services that is provided to clients. Each product has a current designated category. Support Categories are subject to change as determined by the Company and the product roadmap.
Firefox 24 and later. Chrome 30 and later. Safari 6 and later (Mac only) Internet Explorer 9 and later. Run the browser checker to see if your browser will work with Blackboard. Internet Explorer Users. Some configuration options for Internet Explorer may make certain features of Blackboard difficult to use.
Internet Explorer 9 is tested in Standards Mode. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior). Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle. At the time of testing, Chrome 16.0 and Firefox 9.0 were the latest available versions.