blackboard kumc it

What is KUMC blackboard?

blackboard.kumc.edu

What is blackboard and how do I use it?

Contact Blackboard Support directly at [email protected] or call 785-864-2600. Office hours are 8 a.m. — 5 p.m., Monday through Friday. After hours and weekend support is available through the KU IT Customer Service Center at [email protected] or 785-864-8080.

What is Blackboard Collaborate and Collaborate Ultra?

How to Access Blackboard. 1. Via the direct link, https://bb.kumc.edu. 2. Via the KUMC website. 3. Via the "Blackboard" link in myKUMC under "Info for" > "Students & Postdocs" Navigating Blackboard. If you have used Blackboard at a previous University, you should find navigating KUMC's instance of Blackboard to be very similar.

Navigating Blackboard

If you have used Blackboard at a previous University, you should find navigating KUMC's instance of Blackboard to be very similar. If you are not familiar with the system, you can view the video below to get a general overview of how to navigate the system:

Things to Note

Accessing KU Courses: If you are taking courses at KU, you must log in at http://blackboard.ku.edu/ to access your KU courses. KUMC's instance of Blackboard is only used for KUMC courses.

Support

Students with questions about course content, availability, assignments, or grades, should contact their course instructors. Students with how-to questions and technical problems should first check Blackboard Student Help.

Communication

If Blackboard is not running at all, TLT posts an announcement on the TLT Blog and updates the blog when the problem is resolved. When Blackboard is running but a component/tool is not working correctly, TLT posts an announcement in Blackboard about the problem and updates the announcement when the problem is resolved.

Access

All KUMC faculty, staff, and students have access to the KUMC Blackboard Learning system ( https://bb.kumc.edu) using their regular KUMC network account. Occasionally, a user with a KUMC network account will not have needed Blackboard access. To resolve these problems, please contact Jayhawk Tech Clinic (IT Help Desk) at 913-945-9999 option 2.

Beginning-of-Term

Starting two months before the beginning of each semester, the TLT Liaison for each school emails several faculty reminders to request course sites, and send reminders when students are added to course sites and about enabling course sites for student access.

End-of-Term and Course Retention

Three weeks after the end of the semester, all course sites for that semester are disabled for student access, unless otherwise requested by the faculty or school. After disabling student access, all course sites for that semester are archived. These archive files contain all course documents and student data.

Update

The Blackboard system must be periodically updated to maintain performance, improve functionality, and ensure security. Every fourth Wednesday of the month is a regularly scheduled maintenance window, and Blackboard is unavailable from 12:00 midnight until 1:00 am, while updates are applied.

Trouble Ticket

Some of the problems users may encounter may be problems with the application itself, which only Blackboard is able to correct. When TLT has identified such a problem, they will open a trouble ticket with Blackboard Support, and these two groups will work together to resolve the problem.

Support

Communication

Access

• All KUMC faculty, staff, and students have access to the KUMC Blackboard Learning system (https://bb.kumc.edu) using their regular KUMC network account. Occasionally, a user with a KUMC network account will not have needed Blackboard access. To resolve these problems, please contact Jayhawk Tech Clinic (IT Help Desk) at 913-945-9999 option 2. Using...

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Beginning-Of-Term

End-Of-Term and Course Retention

Update

Trouble Ticket

Backup and Restore